Multiple Sclerosis (MS) Support Group

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Renewed faith in humanity

Anne8
Anne8
Check this out!
I bought my set of meds for the next two weeks from a pharmacy on the other side of town from where I live (I live in a big city, and the place is 45 min. from my house) because I was doing a job interview in the area and it was across the street (I wanted to kill two birds with one stone. . .).
Anyway I got home that evening, took a closer look at the packages and realised he gave me the wrong meds!
I was really unhappy, thinking of all of the extra energy I was going to have to put in to change them.
To my surprise, when I called the pharmacist apologised that he was too busy to come to me on the other side of the city and change them himself! I would not have expected that in a million years! We found a mid point to meet, and in the end I didn't have to expend any extra energy, AND he gave me a 'sorry' gift. Bizarre, eh?
lchoppel
lchoppel
As it should be. I believe he could get into a lot of trouble for making such a mistake if you brought this to the pharmacological association. No wonder he was so nice.
deleted_user
deleted_user
He really could have gotten into a lot of trouble for that, but I am still glad that he was helpful and met you half way!
almairis
almairis
Im glad it all worked out fine. Both have an angel story to tell.
lorrieonline
lorrieonline
Nice to see someone went a step beyond for a customer - even broke protocol to do it. That's going some! So glad you had a bright spot at the end of the day. :) Life should have more of those. Thanks for sharing a great experience!
deleted_user
deleted_user
Agree with Boldybratt, a pharmacist that dispenses the wrong meds won't be a pharmacist for long. Let this be a lesson for all to ALWAYS before taking a new medication, do your research,know what your meds pharmacists are people and people can make mistakes. Oh and Ann, maybe you would want to look in the bag to see what you are carrying before you're busted as a drug mule!! :-)
Anne8
Anne8
Ausdog- the packets were IDENTICAL other than the name. (In fact, not a new medication.) In addition, the pharmacist, before he went out back to get it, said something about it being a muscle relaxant. And my husband usually gets my meds for me because at the moment there is no pharmacy on my way anywhere.
Yes, I am obviously aware I should have carefully checked the packet. Obviously it won't happen twice. That doesn't take away the fact that the guy was REALLY NICE and I was REALLY HAPPY at how accomodating he was (regardless if there was some negligence on his part)!
ChrissyH
ChrissyH
That is so great. Lately you come across.people that are that.nice.
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