Depression Support Group
Depression is a real and debilitating condition that is often misunderstood by family and friends. Its meaning can range from a prolonged period of sadness to an actual mental illness with specific symptoms. Find and share experiences with others who are going through the same struggles.
hi everyone in depression -
judging from the amount of hostile email in my inbox, it appears that DS is being accused everything from not banning enough people on the site to banning too many folks. i've said this before, but given the current state of things, i'd like to repost some of the 'secrets' behind DS and our abuse policies:
1) PLEASE PLEASE PLEASE understand that we'd like to never ban anyone from DS, and the vast majority of the time when we do take that drastic action, it's because a member has been extreme in their violation of our Terms. 99.9% of the folks on DS have no problem with our policies, and we never touch or deal with them at all, except to answer their tech support questions.
2) let me be specific: if a member threatens another member with physical harm, or brutally insults one or a series of members, they will typically be warned, and when it happens again, we have no choice but to remove them. Understand that we are a place of support. It's simply unacceptable to berate, harrass or threaten someone else on our community. I think you'd all agree? Please understand that we take this issue VERY seriously.
3) We're all about second chances - we understand that folks make mistakes, and hiding behind the computer can cause all of us to say things we'll regret...but we can't continue to ignore abuse forever.
I hope you all understand that we have no bias at DailyStrength...we don't know any of you personally, and we're only interested in providing a warm and supportive place. I'm particularly disappointed in those of you who choose to believe another member and immediately accuse us of treachery. Before you attack and yell at us, can I ask you to at least enquire so that we can give you our side of what's going on?
I don't know what to say...I'm stunned at how the focus of this community has moved from one of warmth and caring to bitterness, and I want to know how to stop that immediately. I look forward to your responses as to how we can get back on track.
doug
judging from the amount of hostile email in my inbox, it appears that DS is being accused everything from not banning enough people on the site to banning too many folks. i've said this before, but given the current state of things, i'd like to repost some of the 'secrets' behind DS and our abuse policies:
1) PLEASE PLEASE PLEASE understand that we'd like to never ban anyone from DS, and the vast majority of the time when we do take that drastic action, it's because a member has been extreme in their violation of our Terms. 99.9% of the folks on DS have no problem with our policies, and we never touch or deal with them at all, except to answer their tech support questions.
2) let me be specific: if a member threatens another member with physical harm, or brutally insults one or a series of members, they will typically be warned, and when it happens again, we have no choice but to remove them. Understand that we are a place of support. It's simply unacceptable to berate, harrass or threaten someone else on our community. I think you'd all agree? Please understand that we take this issue VERY seriously.
3) We're all about second chances - we understand that folks make mistakes, and hiding behind the computer can cause all of us to say things we'll regret...but we can't continue to ignore abuse forever.
I hope you all understand that we have no bias at DailyStrength...we don't know any of you personally, and we're only interested in providing a warm and supportive place. I'm particularly disappointed in those of you who choose to believe another member and immediately accuse us of treachery. Before you attack and yell at us, can I ask you to at least enquire so that we can give you our side of what's going on?
I don't know what to say...I'm stunned at how the focus of this community has moved from one of warmth and caring to bitterness, and I want to know how to stop that immediately. I look forward to your responses as to how we can get back on track.
doug
I think one thing that would help is our being told what the offense is so that we can gage our behavior better. I'm not suggesting that the name of the complaining party be provided to us - just what it is that we said included with the warnings that you send. We would have a more informed basis to operate from that way.
LOL, funny how THIS post is the suggested reading at the bottom of a page of people spit spatting... what is going on?
Many of us have inquired but have never received any answers.
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz