I think for some members here who are very vulnerable and really REALLY need some support, DS is their life line. They really rely on the service. If they spent time desperately typing a message in a discussion thread hoping someone could help them, be there for them, talk them off the proverbial ledge, imagine what that does to a person when their entire message ends up MISSING.

Me, I'm just irritated that DS doesn't consistently communicate when the site is not running right. That's all. I don't think that's much too ask.

I totally get that it's a challenge to run something like DS. But if DS can't support that many accounts, that becomes the entire DS community's issue. Most people aren't complaining about occasional system issues. It would be different it the glitches were intermittent, but there have been ongoing issues with DS for quite sometime. For a couple of years now, I can't get an e-mail to save my life, and I have tried to resolve it repeatedly. That level of service, in a nutshell, sucks.

DS may have under estimated the amount of resources is takes to maintain such a undertaking, or over estimated the ability to provide the service they've promised to members. That doesn't change the fact that people signed up for a service that isn't being delivered on a consistent basis.

"Shifting server supplier within less than a month of problems actually isn't that bad going given DS supports about 1.6 million accounts."

Not saying that this statement doesn't hold water even if the truth WERE known, but I'd still love to know how many of those 1.6 million accounts are 'real' and actively being used.

Between multiple accounts, people who come here, register, stay for a day or two and then leave, never to return to their still existing accounts and whatever other reasons render counting certain accounts to be an inaccurate way at arriving at the valid answer, I think that number would be a LOT lower.