DailyStrength Members Community Support Group

Welcome! This community exists for DailyStrength members to have a place to share thoughts and feedback about the site with the folks that run DailyStrength. DailyStrength team members will regularly visit this community, sharing new product ideas, seeking feedback and beta testers, and most importantly, listening to you. Come join us!

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TeamDS 07/01/2016

Hi DailyStrength Community,

Thank you so much for sticking with us during this transition. We know that this is a lot to take in and that there have been a few glitches that have made it difficult to access the new site in the last 24 hours. Please know that we are working on everything and, honestly and truly, value your feedback. We are reading all of it.

A few updates:

First, we have fixed many of your password login issues but some of of you are still having issues. We are still working through that. If you have any issues please contact us here:

https://support.dailystrength.org/hc/en-us/requests/new

Please note you may notice that your friend number is down – that is because we only moved over members of DailyStrength who were active in the last year. As part of this process we cleaned up all of the site data including trying to get rid of much of spam that has plagued this site for over a decade.

We hear you that you want more communication from us so to that end we will be posting as Team DS keeping you up to speed on everything that is being worked on and fixes that are happening on the site. We will make sure to post regularly. We will also be posting our FAQ’s so you can start to learn how to use the new site. You can find all of these here:

https://support.dailystrength.org/hc/en-us/categories/201148353-Frequently-Asked-Questions

We have noted and are fixing several issues that you guys have reported – including font sizes, adding paragraphs to replies, showing online members first, and notification settings.

We will be making ongoing updates over the next few weeks. Ability to add photos and videos to posts will be coming, as will group messaging, more community leader functionality, chat features, a new crisis center, and more. We will also be meeting with community leaders in the next week to try to get more community feedback in case there are things that we are missing.

Please know that we hear you and we are all in this together. We promise we are working hard to make this site work for you.

Thank you.

Team DailyStrength

1Patriciann 07/02/2016

I had friends on DS who have died and being allowed to revisit their journals has been an amazing help to me -- I no longer have access to this source of help from those I have loved on DS who have died from their illnesses -- I will miss this greatly. Had I known this would be taken away from me I would have copied those part of their journals I wanted to keep with me forever.

MsViv 07/02/2016

This site now blows chunks. The only way to repair it would be to go back to the old format and add the little things that were needed. Such as like/unlike button on replies. And they should have brought back private chats that they had years ago.
This site was very unprofessionally redone.

SplitScreen 07/02/2016

What a Joke!!!! Where's the "I'm so sorry we have completely screwed this whole thing up." You all have destroyed this beautiful thing that WAS a life line to me and countless others. DESTROYED it. Are you listening to THAT feedback????

gem111 07/02/2016

Please can we still have the "view more posts" feature. At times it was invaluable to some of us.

MTC 07/02/2016

grrrrrrr, why can't we change our avatars??????

LuvMyTitans 07/02/2016

@agentsmith. Thanks for that suggestion to change the zoom # Mine was at 175! No wonder everything was ridiculously huge. Atleast I got that part better. Other than that? I'll add another GRRRRRRRRRRRRRRR. I can't delete the friends I mentioned before. People I dont' know/have deleted long ago/ left DS long ago/ banned people. Seriously? Also, several of the member groups are so messed up... thankfully my football group seems intact if enough people can figure out how to find it. * sigh *

MTC 07/02/2016

So we can't message someone with a private profile?????? Maybe you've figured out that the video you posted twice and has disappeared yet again is not exactly representative of what's actually going on here. :-((

MTC 07/02/2016

It would be nice to just see the the LIST of entries instead of the first 4 lines of each comment. That takes up WAY too much room and would begin to whittle down the amount of scrolling we have to do!

katie2016 07/02/2016

Re: size of reply box - I don't have those diagonal lines (using an iPad), so seems like the functionality is different based in the device?

Also, although I see paragraphs in my typed reply, they are not there once the comment is "posted".

Finally, "back to all posts" would be nice to get back to the discussions where I was rather than returning to the very top of the list.

GildedLily 07/02/2016

Where are all the people? My group has over 1,500 members but only six people online at a time. Where are the other 1,494 people? It feels like the Twilight Zone.

Doo 07/03/2016

Thanks for making the much needed changes. The biggest thing for me? It took me a day to see this and I only saw it because someone else did and brought it back to the top or I never would have. Topics get buried too quickly with the scroll feature, especially with no ticker on the side. I think this is a huge issue for a lot of people, that the post takes up too much room and it would be better to go back to just seeing the topics on the group forum?? I miss the intimacy of the old DS but appreciate the hard work you are doing here, thanks.

WanderingVet 07/03/2016

ONE of the most urgent needs is to increase the point size of replies to threads. Simply and OBVIOUSLY too small.

APieceOfMyHeart 07/04/2016

wandering vet- are you talking about the text in the reply box? Because mine is WAY too big...

lb7268 07/04/2016

Font is too small. I can't see on my big iPhone 6 Plus. Don't like anything about the new site. Totally sucks.

donnawanda 07/04/2016

The font is big when you type a reply but becomes small once the reply is posted.

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