DailyStrength Members Community Support Group

Welcome! This community exists for DailyStrength members to have a place to share thoughts and feedback about the site with the folks that run DailyStrength. DailyStrength team members will regularly visit this community, sharing new product ideas, seeking feedback and beta testers, and most importantly, listening to you. Come join us!

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/ DailyStrength Members Community Support Group

Hello From TeamDS

AdminTeamDS
TeamDS

Hi DailyStrength Community,


Thank you so much for sticking with us during this transition.  We know that this is a lot to take in and that there have been a few glitches that have made it difficult to access the new site in the last 24 hours.  Please know that we are working on everything and, honestly and truly, value your feedback.  We are reading all of it. 



A few updates:


 First, we have fixed many of your password login issues but some of of you are still having issues. We are still working through that. If you have any issues please contact us here:


https://support.dailystrength.org/hc/en-us/requests/new



Please note you may notice that your friend number is down – that is because we only moved over members of DailyStrength who were active in the last year.  As part of this process we cleaned up all of the site data including trying to get rid of much of spam that has plagued this site for over a decade. 


We hear you that you want more communication from us so to that end we will be posting as Team DS keeping you up to speed on everything that is being worked on and fixes that are happening on the site.  We will make sure to post regularly.  We will also be posting our FAQ’s so you can start to learn how to use the new site.  You can find all of these here:


https://support.dailystrength.org/hc/en-us/categories/201148353-Frequently-Asked-Questions



We have noted and are fixing several issues that you guys have reported – including font sizes, adding paragraphs to replies, showing online members first, and notification settings.


We will be making ongoing updates over the next few weeks.  Ability to add photos and videos to posts will be coming, as will group messaging, more community leader functionality, chat features, a new crisis center, and more.  We will also be meeting with community leaders in the next week to try to get more community feedback in case there are things that we are missing.


Please know that we hear you and we are all in this together.  We promise we are working hard to make this site work for you.  


Thank you.



Team DailyStrength

Community Leaderbobinmaine
bobinmaine
You may be reading all the feedback but I can guarantee, you are not replying to them. I lost count to how many emails I sent to you people about my login problems, finally figured it out on my own after trying for 2 weeks.

I need to change my photo. There is currently no way to change it that I can see.

You can get rid of all the photos...this is a support site, not an art museum!

If you could reformat this to look like the old site, you would make alot of us happy. Until then, this sucks and I don't spend anywhere near the amount of time on here that I use to.

You guys have alot of work to do if you want to keep your members.

Good luck and God Bless!
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