Just now passed this thread's reports of yesterday's log on problems to DS Staff. They said they're working on a permanent fix right now, and will post about that to the DSMC. If it happens again, if you don't mind, it would help me as a CL if we could respond like this again to keep the work on permanent fix a member-driven priority all up the DS and Sharecare ladder, know what I mean?

I'm just going to say Muji, that if you can't log on, maybe you could take note of the last posts? Then if they aren't changing, then it's probably because no one is getting on?

That's what I did yesterday, then I just didn't try anymore.

But I think that you CL's have an email to ShareCare/Jesse? Yes? No? Then maybe you can email them and get the fixes moving faster? I don't know how often Jesse checks his email, days off/ hours, etc...so I'm sure that there will be times you can't get a hold of anyone.

I'm just glad that it didn't happen on a weekend...

Yes!!

Yes. I couldn't log on at all yesterday. It's been happening a lot lately.

Yeah, blue, for me it was half the day, and it had been building in log on fails over a couple of weeks.

patti, Jesse answers my email right away every time, I'm happy to say, so he knew about how the log on "prevent" yesterday before I even sent the. Still, I sent him our comments my email directly by-passing the CL group and even DS as a whole. It's good for him to have what we say so as to pass it up the ladder re that permanent fix he mentioned. That way it has us behind it and behind him, too.

It took 2 tries for me to log on today, how about y'all? That's better for sure, but we not 100% out of the woods yet.