DailyStrength Members Community Support Group
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Hi all,
As many of you have reported to us and discussed in this forum, the site is currently having some problems for signed in members. These problems include intermittent blank pages when navigating or submitting content (such as replying to a discussion post, sending a private message, etc.).
We have been tracking these issues for many weeks, but they have escalated this past weekend. Last night (Sunday, March 4th) our engineering team restarted our web and database servers which appear to have improved the situation, but only slightly - as we are seeing the errors but a little less frequently.
We have all of our available resources focused on this and hope to have a final resolution soon - but I do not have a firm date yet.
I will update this topic with more information as I receive it.
Thank you, Lars
As many of you have reported to us and discussed in this forum, the site is currently having some problems for signed in members. These problems include intermittent blank pages when navigating or submitting content (such as replying to a discussion post, sending a private message, etc.).
We have been tracking these issues for many weeks, but they have escalated this past weekend. Last night (Sunday, March 4th) our engineering team restarted our web and database servers which appear to have improved the situation, but only slightly - as we are seeing the errors but a little less frequently.
We have all of our available resources focused on this and hope to have a final resolution soon - but I do not have a firm date yet.
I will update this topic with more information as I receive it.
Thank you, Lars
BUT......I figured a way around it. Last week I sent a feedback form about sumptin...and DS sent the standard reply from customer service "thank you -our engineering team is working on this".
Well.....guess I was think ahead, cause I SAVED that reply..and this morning when I kept getting blank pages and error messages.............I just copied the error messages and sent them to the Customer Service addy..........pretty much the only option I had since all I was getting on DS was blank pages and error messages................like ya said......pretty hard to get to the feedback form that way...................LOL
I think we might be in deep do-do if thats the best suggestion they have:(:(:(
Damn!!! I REALLY have to start paying more attention around here!!!
I wonder if I can find mine in my deleted mail!!!?
In firefox you can hit control R till the page actually comes up. I've had it take 5 times, but has always come up.
Carla.............for all I know it is a "no reply" thingie.....cause so far I haven't got a reply.................LOL............BUT..............the flip side is, I didn't get a reject (yet) either:):)................So............there is hope.......we gotta have HOPE:):)
**** the blank pages thing you can get past long enough by simply refreshing.
In firefox you can hit control R till the page actually comes up. I've had it take 5 times, but has always come up.****
Good information----- but begs the question--- Why should we have to do that? LOL