DailyStrength Members Community Support Group

Welcome! This community exists for DailyStrength members to have a place to share thoughts and feedback about the site with the folks that run DailyStrength. DailyStrength team members will regularly visit this community, sharing new product ideas, seeking feedback and beta testers, and most importantly, listening to you. Come join us!

2,249 Members

3,780 Posts

1 Online

TeamDS 07/01/2016

Hi DailyStrength Community,

Thank you so much for sticking with us during this transition. We know that this is a lot to take in and that there have been a few glitches that have made it difficult to access the new site in the last 24 hours. Please know that we are working on everything and, honestly and truly, value your feedback. We are reading all of it.

A few updates:

First, we have fixed many of your password login issues but some of of you are still having issues. We are still working through that. If you have any issues please contact us here:

https://support.dailystrength.org/hc/en-us/requests/new

Please note you may notice that your friend number is down – that is because we only moved over members of DailyStrength who were active in the last year. As part of this process we cleaned up all of the site data including trying to get rid of much of spam that has plagued this site for over a decade.

We hear you that you want more communication from us so to that end we will be posting as Team DS keeping you up to speed on everything that is being worked on and fixes that are happening on the site. We will make sure to post regularly. We will also be posting our FAQ’s so you can start to learn how to use the new site. You can find all of these here:

https://support.dailystrength.org/hc/en-us/categories/201148353-Frequently-Asked-Questions

We have noted and are fixing several issues that you guys have reported – including font sizes, adding paragraphs to replies, showing online members first, and notification settings.

We will be making ongoing updates over the next few weeks. Ability to add photos and videos to posts will be coming, as will group messaging, more community leader functionality, chat features, a new crisis center, and more. We will also be meeting with community leaders in the next week to try to get more community feedback in case there are things that we are missing.

Please know that we hear you and we are all in this together. We promise we are working hard to make this site work for you.

Thank you.

Team DailyStrength

MTC 07/01/2016

Thank you so much for communicating with us! I didn't see anything about what I and many others consider to be THE most important issue - the cumbersome navigation. That includes, but is not limited to: multiple unnecessary line spaces between paragraphs, inability to see more than one post at a time in groups, inability to see ANY posts in a group w/o having to scroll down, GIANT photos & site headers, having to scroll past things already viewed when going from page to page ("show more"), lack of a single space name only list of groups & way too big pictures in friends list. (I know I'm forgetting a lot.)

MTC 07/01/2016

The reason why this is SO VERY IMPORTANT is because the MAJOR excess scrolling is causing many of us physical pain. If this isn't fixed, we won't be able to use this site and that defeats the whole purpose of DS. Thank you again for communicating. I will check back for your response.

LuckyEmpath 07/01/2016

Thank you so much!

ThePepperMan 07/01/2016

I look forward to that CL meeting. I invite anybody to send me their suggestions. The CLs have a long list of issues, some of which have been fixed (thank you TeamDS!), but others have not. I've posted topics in the groups I spend most of my time asking for feed back. These are, obviously, not the only place to post feed back. They are just the places where I frequent and it is easy for me to cull the comments. Leaving comment in this group is, in general, a much better way to communicate with TeamDS.

Chris198I 07/01/2016

Thank you for the updates. i'm looking forward to checking in, on the updates as they are posted. i'm hopeful the Hugbook will also be working for us all, and that we'll be able to read our full hugs :) i appreciate the updates, and all the work, and effort being put into the process. :) i'm with you all, and i'm looking forward to checking the group here, for further updates as they are posted :)
Have a safe holiday weekend everyone :)

donnawanda 07/01/2016

Actually, several people who are no longer my friends have reappeared on my friends list and I have been unable to delete them.

AnnNY 07/01/2016

I really think you should work on redoing your new website. The giant art is ugly, depressing and too big. I think more white or near white would be better on the sides. Also, the top type is too big and and everything is dark. As other people have mentioned it's better to be able to see a few posts at a time, instead of taking up so much of the page with your type and banners. I don't know if you looked around at other health forum websites, but here is one that I use and is seems user friendly, and the art and website do dads don't overpower the user experience:

https://healthunlocked.com/lupusuk

Also we need some room to see what we are writing, not such tiny boxes. And can we stay logged in. I don't think I logged into daily strength for years.

whatamithinking 07/01/2016

I would really like to be able to see the privacy settings for journal postings of my friends. I will be more open with my own experience in a response if I know that specific journal entry is not open to the public. But right now, I can't tell.

MTC 07/01/2016

I second that whatami!!!

katie2016 07/01/2016

Agree with annny - more space to see what we are putting into a reply is needed. It would also be nice to see when the most recent reply was added to a thread and who posted it. Right now it only shows the date of the original post with no easy way to know if something was added. But yes, thank you for communicating and updating.

snowalone 07/01/2016

thank you for the feedback - great to know you care and are trying to make it what you envision - we are a very needy bunch here!!! well, at least I am :)

MTC 07/01/2016

katie, it you look in the lower right corner of the reply box, you'll see some diagonal lines. Put your cursor over the lines and drag down. It will expand the size of the box. :-)

lighttheway 07/01/2016

thxs so much! looking foward to the updates!

bigtimefun 07/01/2016

change of the powder blue color of names to something that is viewable without eye strain please

RichieD 07/01/2016

If somebody is tinkering with graphics, maybe you could make the avatars easier to crop and post. As you can see, my avatar got his head cropped off, poor fellow. But I'm sure there are other issues more critical in these early days...I get that.

I tried to post another pic to replace this one, but now the software won't let me change it.

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