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getting complaints about messages?

AnxietyFreak40
AnxietyFreak40

About 50 % of the time when I try to write a message or especially replying to messages I am getting this error: Secure connection failed.  Are others reporting this?  I am using Firefox.  I tried to include a screenshot but I guess we still can't post pics here. :(

OLDBIKER
OLDBIKER
I have had the same problem at times. I also use firefox. I don't know if it's this web site or the browser but, knowing this website, it wouldn't surprise me that it's a default of some type on DS.
Community LeaderWanderingVet
WanderingVet
The problem is that it is a connection problem. There is your computer's connection to the Internet and there is a connection to the Internet at the other computer at the other end of the line AND possibly a dozen or more connections being made along the path.

ASSUMING you are not on a MAC or Linux machine ... but on WINDOWS, to rule out Firefox being the problem, try using INTERNET EXPLORER or EDGE (if you have it). If the problem continues, it is probably NOT Firefox and you can go back to using it. The problem continues for some other reason.

It can't hurt and it may not help, but run DISK CLEANUP .... once a month. It will help keep your computer a bit more robust.
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