Multiple Sclerosis (MS) Support Group
This community is a place where members can discuss current events and weigh in on what's going on in the world.
Every time I try to write my journal it messes up. I write part of it then save it. Then last night I spent allot of time hitting copy as I went when I saved it I got the white page.
I use the copy b/c sometimes it goes to the page before & I lose all that I wrote.
Now on other sites you can hit the back a page if something screws up and all that you wrote is still there I do not know why this site is not like that. Keeping a journal is very good for you but not when it causes this much stress there has been times I felt like throwing my pc (not that I would) but it has been an exercise in frustration.
Anyways I tried to go back to the journal & it would not do anything but showed the white page. So there when all of my time.
I just tried again this time when I did quit a bit of the journal I tried to copy it and lost everything.
It is hard for me to type it causes pain to use my pc & it uses my energy which I do not have much of. But most of the time I think it is well spent. But not when this happens.
Does anyone know if they are going to fix the problems?? The white page *(as far as I know) has been since they have up grated the site. There has been more problems since they have done that.
And does anyone know why you lose everything if the page jumps to another one. I mean every other site I go to does not do that. I mean sometimes when you hit enter even after going to several other pages you just click the back arrow to get to a page with the info you typed in & send it again. Not have to type everything again.
This also happens when you try to put up a topic here as well. GGGGgggggrrrrrr!!!!!!!
Sorry for ranting it is just so frustrating!!!!!!
I use the copy b/c sometimes it goes to the page before & I lose all that I wrote.
Now on other sites you can hit the back a page if something screws up and all that you wrote is still there I do not know why this site is not like that. Keeping a journal is very good for you but not when it causes this much stress there has been times I felt like throwing my pc (not that I would) but it has been an exercise in frustration.
Anyways I tried to go back to the journal & it would not do anything but showed the white page. So there when all of my time.
I just tried again this time when I did quit a bit of the journal I tried to copy it and lost everything.
It is hard for me to type it causes pain to use my pc & it uses my energy which I do not have much of. But most of the time I think it is well spent. But not when this happens.
Does anyone know if they are going to fix the problems?? The white page *(as far as I know) has been since they have up grated the site. There has been more problems since they have done that.
And does anyone know why you lose everything if the page jumps to another one. I mean every other site I go to does not do that. I mean sometimes when you hit enter even after going to several other pages you just click the back arrow to get to a page with the info you typed in & send it again. Not have to type everything again.
This also happens when you try to put up a topic here as well. GGGGgggggrrrrrr!!!!!!!
Sorry for ranting it is just so frustrating!!!!!!
Alma
First of all, I never get emails notifying me of when there is a new post or discussion I'm watching.. They told me I would have to change my email from a @mail.com to @gmail or @yahoo address !!! So I did !
It shows my last Status Update as March 11th... WRONG.. I update almost daily... I can't see activity for my friends.. If I wanna know if someones journal is updated or status, I have to physically go to thier profile.. It's beyond frustrating.. They told me I needed to use Foxfire browser to open the DS site rather than google and such.. Say What????? so I did that ... Guess what?? It's fixed none of my problems..
This site is NOT user friendly....
Kayce I am being taught Dragon Naturally speaking (dictation software) through Easter Seals Assistive technology program The software uses a lot of memory. They provided me with a lot of help. Maybe you might want to look into this. Maybe thru the social worker where you are staying. This goes for everyone else who has impaired dexterity. Don't know the qualifications but wanted to share the info.
Melanie
The following two questions are what I asked some other CLs on this subject:
I'm hearing from many people about the frustration they are having working with the system that keeps screwing them up in utilizing DS. Can anyone give me a good explanation to tell these folks? I'm not technical so I don't know what to say, except that I would ask around and see what I can find out. Is there a thread that I can direct them to follow that explains the current problems/status of fixes for the system? I know that they report the problems to DS, but nothing changes for them. Thanks everyone!
Could you ask them why when you leave the page you loose everything on the page. This is the only website I come across that does that. I have been on other web site and gone 5-6-even 10 pages ahead even left the web site all I do is click the back arrow on the upper left side and go back to that page left just the way it was. If every other web site can do that why can not this one do it.
The above is another current complaint expressed by many. Any ideas? Thanks
THIS IS ONE ANSWER I GOT (AND WILL POST ANY OTHERS LATER WHEN AND IF THEY ARE RECEIVED)
http://www.dailystrength.org/help/contact-us (site status information).
>>why when you leave the page you loose everything on the page.(?)
some people have various security settings which MAY be NOT saving copies of visited pages. It would be very difficult to tell because of all the different browsers .. but that would be my first suspicion.
1- when I try to journal, everything works up until I try to write ,it won't. The bar that lets you choose font, color, etc doesn't work.
2- in the main board, I write a reply and when I press to add comment ,it goes white,,,it only happens sometimes.
Thanks, Alma
I have given up journalling as I would type a long entry & try to save it & it wouldn't work. Would come up white. Tried it on apple computer as well as other computer, previously it had been a good way to keep a time line. Have slacked off & just reply to messages now as don't use the computer to "give me grief". LOL
I don't see if friends have written in their journals which is a shame as then don't have any idea how they are doing.
Appreciate you trying to get answers
1. Doesn't show friends journal or status updates
2. Has locked up on me and says my latest activity was March 11-WRONG
3. I had to get a seperate email address b/c mine wouldn't work with thier system just to get notices of posts and discussions I'm following..
4. I was told it's a brower problem... Switch to foxfire instead of Google.. I did, changed nothing !!!
I wish there was another site we could all use that is easier.. This has gotten plain frustrating but b/c I love all of you, I continue to fight through it..
Enough already... they need to fix these major issues and revamp the entire site...
The journals and other things work okay for me so far (knock on wood)
What I often do is use Word to type a response and then copy, cut and paste to DS. That way if the page goes blank, I can repeat the process easily without having to retype everything I just lost.
I will ask my DS colleagues to review this thread and see if any other answers can be offered to our more recent posted problems.
Yes .. DS is dealing with MANY 'system bugs' at this time. MUCH of what is in this thread is due to those bugs. Some of what is in this thread is (probably) a browser issue but I cannot be more specific.
As mentioned, there is a new enhancement to the HELP PAGE, .. where you can see a list of 'bugs' and what DS is currently working on. Better ... you can report problems with DS there as well. Here is a link to it:
http://www.dailystrength.org/help/contact-us
For those who are losing journal entries .. this (of course) should not be happening ... but the fact that it does happen, does not help you much when your time of typing evaporates.
As a suggestion .. open a notepad and type your stuff there .. then mark/copy/paste FROM there into your journal. This is not perfect .. you will have to then format the text to your liking, but it is better than losing the entire effort. This is only a 'work around' until you notice you are not losing 'stuff' any longer.
For those who use FIREFOX or CHROME or SAFARI BROWSERS, there is an add-on which (very likley) solves the problem of losing input to your journals .. it is called LAZARUS and it is available here:
http://lazarus.interclue.com/download
If I can be of any further help, feel free to PM me. Everyone is inconvenienced by one DS bug or another .. but you can't beat the price. I can also assure you, DS doesn't like it any more than we don't.
Your friend, WV
Why can I not see friends activity, get notifications, and my last activity shown as March 11th?
I will try the add on to foxfire... Thanks...
This (at least) is a DS problem .. they know about it. Firefox will not fix this problem.