Multiple Sclerosis (MS) Support Group

This community is a place where members can discuss current events and weigh in on what's going on in the world.

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Brain & Nervous System
/ Multiple Sclerosis (MS) Support Group

Journal

oleblue
oleblue
Spent an hour pouring my soul into my journal entry and it said not saved because of no content, Is this not working also,as I have seen other peoples entries be posted?
lchoppel
lchoppel
I sent a message to DS - we will see what they say! Sorry.
dxat59
dxat59
I have had this problem for several months. Evidently it's a problem if you have IE9. They are supposed to be working on it but don't hold your breath.
lchoppel
lchoppel
This is what I got back from DS. I hope it helps. If not, let me know.

Hi,

There are a couple of reasons that the journal might not have saved properly.

1. The member was idle for too long so he/she was automatically signed out from the site.
2. The member was using a non-supported browser.
3. A random glitch, either by DS, the member's computer, the member's ISP, etc.

Regardless, I would recommend that the member do the following:

Compose a journal entry offline, using a Word Processing program. Then copy/paste the entry into the journal entry form on DS.

Also, the member should check to ensure he/she is using a supported browser and has enabled cookies:

http://www.dailystrength.org/conten...

If he/she continues to have problems, he/she should submit a feedback form so that we can work directly with him/her.
dxat59
dxat59
I was fine until I upgraded to Internet Explorer 9 and DS said that was probably the problem and with their "fix" they were working on that problem but it's still not fixed.