Financial Challenges Support Group
This community is for people who are struggling to meet financial obligations of any kind. Financial challenges include everything from the day-to-day challenges of making ends meet to managing credit card debt to bankruptcy. Get support from others who are going through similar obstacles on the road back to financial stability.
It might take a couple or more different calls but I'd ask them what exactly do they expect your monthly re-payment to be and try to negotiate some leverage even if you have to hang up and call and speak with another person
Also, know that debt collectors that call you or you call them by law are obligated to treat you with respect. (ie no swearing at you, or threatening your life body or family etc) any debt collector that crosses that line needs to be and should be reported! Regardless of how much money you do or don't owe you still have legal rights!
Good Luck! Negotiating a re-payment plan isn't always easy, but stand your ground and you can do it! ;D