COPD & Emphysema Support Group
COPD is a progressive disease characterized by airflow obstruction or limitation. Emphysema is characterized by loss of elasticity of the lung tissue, destruction of structures supporting the alveoli and of capillaries feeding the alveoli. Both have symptoms that include shortness of breath, among other respiratory troubles. If you are a COPD or Emphysema sufferer, join...
press release
March 13, 2012, 12:01 p.m. EDT
COPD Foundation Achieves Significant Milestones with C.O.P.D. Information Line: Reaches 30,000 Individuals, Communicates in 175+ Languages, Provides One-on-One Assistance
WASHINGTON, Mar 13, 2012 (BUSINESS WIRE) -- The COPD Foundation (COPDF) today announced that its toll-free, HIPAA-compliant Call Our Patients Direct (C.O.P.D.) Information Line has achieved significant milestones, reaching 30,000 individuals in 2011, communicating in 175+ languages including English, Spanish, French and Italian, and providing one-on-one assistance to individuals with COPD, their family members and caregivers. Operated by a team of professional, highly trained, peer-to-peer patients and caregivers, the contact center provides secure, confidential assistance, education and support to individuals who want to learn more about chronic obstructive pulmonary disease (COPD), including pulmonary rehabilitation, compliance and disease management.
The C.O.P.D. Information Line, 866-316-COPD (2673), operates 9 a.m. to 9 p.m. (EST), Monday through Friday.
"When the C.O.P.D. Information Line began, it was a group of volunteers who wanted to help others struggling with COPD," says John W. Walsh, president of the COPD Foundation. "The more people we helped, the more inspired we became to expand -- and reach more individuals with COPD. Our call center professionals play a vital role in the COPD community, reaching out to others, sharing personal experiences and providing a high level of support and knowledge."
Each contact center Associate receives rigorous 30-hour instruction on customer service, service to sales, Health Insurance Portability and Accountability Act (HIPAA), COPD Foundation programs and research initiatives.
"Thirteen years ago, when I was diagnosed with COPD, I was faced with trying to learn about the disease at a time when very little information was available," says Pam DeNardo, Director of Recruitment & Training, C.O.P.D. Information Line. "This kind of call center, coupled with our associates' dedication and depth of experience, is rare in the world of healthcare."
About COPD Foundation
The mission of the COPD Foundation is to develop and support programs, which improve the quality of life through research, education, early diagnosis, and enhanced therapy for persons whose lives are impacted by Chronic Obstructive Pulmonary Disease. The C.O.P.D. Information Line, 866-316-COPD (2673), is a toll-free number for information and referrals on COPD, offering callers access to peer-to-peer patients and caregiver associates.
Follow us on Facebook: www.facebook.com/COPDFoundation
Follow us on Twitter: www.twitter.com/COPDFoundation
SOURCE: COPD Foundation
I thought that some you might be interested in this, I was.
Easy Breathing to all of you,
Love,
Holly
March 13, 2012, 12:01 p.m. EDT
COPD Foundation Achieves Significant Milestones with C.O.P.D. Information Line: Reaches 30,000 Individuals, Communicates in 175+ Languages, Provides One-on-One Assistance
WASHINGTON, Mar 13, 2012 (BUSINESS WIRE) -- The COPD Foundation (COPDF) today announced that its toll-free, HIPAA-compliant Call Our Patients Direct (C.O.P.D.) Information Line has achieved significant milestones, reaching 30,000 individuals in 2011, communicating in 175+ languages including English, Spanish, French and Italian, and providing one-on-one assistance to individuals with COPD, their family members and caregivers. Operated by a team of professional, highly trained, peer-to-peer patients and caregivers, the contact center provides secure, confidential assistance, education and support to individuals who want to learn more about chronic obstructive pulmonary disease (COPD), including pulmonary rehabilitation, compliance and disease management.
The C.O.P.D. Information Line, 866-316-COPD (2673), operates 9 a.m. to 9 p.m. (EST), Monday through Friday.
"When the C.O.P.D. Information Line began, it was a group of volunteers who wanted to help others struggling with COPD," says John W. Walsh, president of the COPD Foundation. "The more people we helped, the more inspired we became to expand -- and reach more individuals with COPD. Our call center professionals play a vital role in the COPD community, reaching out to others, sharing personal experiences and providing a high level of support and knowledge."
Each contact center Associate receives rigorous 30-hour instruction on customer service, service to sales, Health Insurance Portability and Accountability Act (HIPAA), COPD Foundation programs and research initiatives.
"Thirteen years ago, when I was diagnosed with COPD, I was faced with trying to learn about the disease at a time when very little information was available," says Pam DeNardo, Director of Recruitment & Training, C.O.P.D. Information Line. "This kind of call center, coupled with our associates' dedication and depth of experience, is rare in the world of healthcare."
About COPD Foundation
The mission of the COPD Foundation is to develop and support programs, which improve the quality of life through research, education, early diagnosis, and enhanced therapy for persons whose lives are impacted by Chronic Obstructive Pulmonary Disease. The C.O.P.D. Information Line, 866-316-COPD (2673), is a toll-free number for information and referrals on COPD, offering callers access to peer-to-peer patients and caregiver associates.
Follow us on Facebook: www.facebook.com/COPDFoundation
Follow us on Twitter: www.twitter.com/COPDFoundation
SOURCE: COPD Foundation
I thought that some you might be interested in this, I was.
Easy Breathing to all of you,
Love,
Holly
kaput
I'd never heard of this! This sounds very interesting. Thanks for the links & the phone number. Gonna put it in my address box. Thanks, Debbie :>)
deleted_user
Very good to know ---thanx
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My 6mo twin DD's are EBF and just started rice cereal on the first. Everything has been going fine except this morning one of them had a diaper rash (lots of redness around her anus). I read this as one of the signs of an allergy. BUT I did just buy a different brand diaper yesterday (which they have used randomly before w/no issues). Do you think its the cereal or the diaper? Im ready to start...