Jesse
Status: "Those who matter don't mind, and those who mind don't matter." - Dr. Seuss
Mood:
Good
Offline
- Hi Team!I've seen some more of the design images for the new site and they look pretty good. In the next couple of weeks we (TeamDS) will be sending out a message and an email to all members announcing that we are redesigning the site. We will...
- I know that email alerts have been wonky for a while (I can't wait until the redesign launches so that such issues can be permanently resolved), but starting a day or two ago we began experiencing a temporary issue with our email handling service...
- Hi Team,Today (12/09/2015) there's been a temporary issue with our feedback/abuse forms. To the end user (members) the forms looks like they've been submitted successfully, but we're not receiving the messages in our customer service management...
- Hi Team!Bringing a question to the round table about policies. :)We received a notification from a CL that an older post (1-2 months) that was in the crisis center received a fresh reply from a new member. The post was then closed by the CL. Reason...
- Hi Team!I'll be out of the office and without Internet starting Thursday July 30th, and will be back in the office on Tuesday August 4th. During that time, please be sure to send all requests/issues to the CL email address and not directly to...
- Hi Team,Just a heads up, I'll be off work starting Wednesday the 29th and will be back working again the following Monday (May 4th).I'm not sure I'll have a cell signal or wifi, so if any emergencies pop up please send your emails to the CL email...
- Hi team,Just a heads up. I need to take Thursday April 16th off. I'll do my best to check in during the evening, but if a true emergency pops up please make sure that you send your email to the CL email address - as someone else may see it and be...
- Hi Team!It’s been a while, so I just want to give everyone a small update on the DailyStrength site redesign. First off, thank you (again) to everyone who participated in our focus groups. They were lots of fun and your feedback was invaluable and...
- Hi team,We've created a survey in order to see what the DailyStrength brand means to folks. If you have the time, please take this brief survey.https://www.surveymonkey.com/s/S7Q8DBDThanks!
- Hi Team!During the second CL Focus group call someone mentioned that as CLs they are unable to ignore members. Please know that you can ignore any member you wish.
- Just a reminder, we're holding a second focus group call on Monday, December 15th at 2 PM (ET). We'd love for you all to join in. You can either call in using the telephone and pin number provided below, or if you happen to use Google's Chrome...
- Hi Team!I wanted to let you know that Theresa and Beth have joined our group. For those of you who were not on the call we had yesterday, Theresa is our VP of Customer Service and Beth is a Project Manager for the site redesign.Theresa's is:...
- Hi Team!We'd like to have a telephone meeting regarding the site rebuild with any Community Leaders who are interested. This meeting will be more of like a focus group, and an introduction to Beth (the one who is owning the DailyStrength rebuild...
- Hi Team,I have some excellent news. The details are still being worked out - so I must ask that for the time being you do not share this information with others.Drumroll please....DS is going to get an upgrade! The site is going to be...
- Hi Team!I'll be offline tomorrow (Friday) and won't be online again until Monday. If you need something handled before then, please make sure you email it to the CL address - as that address is monitored by some Sharecare staff and Dimitri will also...