crabfest ventathon.

annie is lying on top of the wet mail.  why?????? 


it rained all night and all day.  i slept and slept and slept.  then i decided i needed to do some human stuff.....so i took a shower, gathered up the trash, got the creepy food out of the frig......washed the containers.  got the trash to the curb, noticed a big puddle of water in the garage......and realized the mail was soaked in the mail box.


i laid it out on the countertop........why would a cat lay on wet mail?  i still don't get it.  kooky.


i have a crystal cross that broke.  currently i am speaking online with a lady named Mary who repairs crystal.  I don't know if I can afford her skillset or not, but I hope I can.  Luckily this cross is constructed in sparkly oval sections, the base says "Bless this house".....there is a tiny chip on the base......which I wasn't unhappy living with.  But the last time I picked it up the top oval section just fell off......it didn't make any cracking sound even.....it was odd and yet lucky.......I had a thick towel sitting next to the cross so when it fell off it landed on the towel.......one of those wee God moments.  It could have easily been so much worse. 


This lady asks that one not try to superglue it as she would then have to take the time to remove the superglue before being able to repair it......I am guessing that she heats up the glass, but I really haven't a clue.  She also removes small chips......how cool is that?


But we'll see. She asked for a picture which is beyond my skill set, so I told her I would ask Sam to handle this part on Monday when he comes to take me to my procedure.


.....I am gearing up to write a complaint letter to the BBB and to several Dental Organizations as soon as this ineffecient frustratingly poor service dental practice gets my bridge installed permanently.  The whole thing is sad, I wonder if I have a small claims case but probably not.......they are just woefully ineffecient, and don't know enough to be a practice.  They never once addressed the fact that I am on blood thinners for example and yet did two complicated extractions.  My doctor said that is not right, that they put my health in danger.  There are a lot of things I can cite that is not good since I began going there.....why didn't I just stop?  I contracted to get a permanent bridge made......it was an all inclusive contract.  By paying it all at once, I was given an additional price reduction incentive that was a significant amount.......but the bad news is that this means they got all their money up front.  Something we all know not to do......and yet, that price reduction was a large dollar amount.  So ......I thought I needed to go for any savings possible.  Money is something we cannot grow or make.....so we have to save any way we can. 


This practice just isn't right, I feel anxious every time I think of them, have to deal with them......and think others should know how sloppily they manage their office.  By others, I think it should be people who are expert in dental care and would hold them to a highter standard of medical care.  Still get mad every time I think of what Rebecca said to me last time.....she said how they have to use a form of novicaine that doesn't last as long since I DON'T LIKE the one with epinephrine!!!!!  She is serious, as though it's a simple preference.....as in preferring pink over blue, or sunny over cloudy.......this epinephrine novacaine gives me a hypersensitive reaction that lasts several days.  It begines with a rapid heart beat, shaking limbs, slurring speech, a pronounced twitch in my right eye.......my face leans downward, it actually looks like I've had a small stroke.......for several hours.  IT scares the hell outta me, I also feel anxious, teary, scared........and after the primary symptoms settle down, I feel wasted. I highly doubt that I should have driven myself home either time.......then the next time they decided to use the non epineprhine novocaine.  They didn't tell me in advance, so I was sitting there praying and gearing up for this horrible reaction.  This time they were very careful, Rebecca took my blood pressure......she wanted to make sure my vitals were ok.  I was pretty upset/frustratead that they didn't tell me they were using the better kind.......why should I have to sit there and think I'm about to go through hell again? 


I've probably already vented about this.......right now it's on my mind, cause they were supposed to put the bridge in permanently this Wednesday.  I went to the OWLS luncheon, but in order to make the 2 oclock appt I had to leave while the speaker was giving his talk. This may not be a big deal for most folks, but since my social life is so small I hated having to leave early.  I stressed with their new front office person that if there was any chance that they would cancel or if there was any chance they could take me in an hour later .....but Courtney was certain the appt would go off at 2pm without a hitch.


So there I stood at the locked door of the practice waiting and waiting, finally I dialled their number.....I glance inside and see Rebecca heading for the front door. She opens the door and tells me they called me at home to cancel the appt.  I said WHEN?  I was not very happy.......and I told Rebecca why.  I am having a procedure on Monday which will mean I won't be up to doing anything for probably at least two weeks.  I wanted to get the bridge installed already. 


But Rebecca says there is nothing they can do.  I want to understand why she is such an insensitive uncaring eejit......I stress why the appointment was so important to me.  That the procedure would finally be done after waiting so long......I waited months for that bridge.  I want to be done with them......they are inefficient, something is very wrong there......they have already gone through two front office managers, the woman who was their primary money person was also fired.......and Rebecca is the second dental assistant since I've been going there.  So many staff changes in six months is ODD don't you think?  At one point someone was generating bills to me for services I had already paid for.......


I should have had my teeth cleaned the first week of December......they are lacksadaisical, snotty......out of it.  I worry every time I leave that they will simply pull up shop and disappear and I will be stuck with this impermanent bridge not yet installed.  They do not give one a feeling of assuredness, confidence and so on.  But since they have my money I have to stick it out right????  I have never been in this situation with a dentist/dental practice.  There is something so wrong here.....if I had the money I would give up and go elsewhere.  And yes, I wonder if I should do this anyway.  I am so tired.........


I left a message to cancel the appt for Tuesday the 6th on Wednesday evening.  I pressed Rebecca to make this appt hoping against hope that I had this time open......cause they aren't always fast at returning calls.  When I called the phone recording didn't say the name of the business, it was just a general mail box.......what the heck?  Since I didn't hear back on either Thursday or Friday I left them an e-mail tonight.  Do they take off a lot to go gamble or something?  Something is just off here.......if I had the money I would hire a private eye to tell me what is going on.......I know this sounds pretty silly maybe, but my gut tells me that something is off beyond just inefficiency......why doesn't Rebecca know to say to me, I'm sorry that we cancelled your appt for today so late that you drove all the way over here for nothing?  Why doesn't she know not to treat someone in such a lame manner and simply repeat there is nothing they can do.  What a butthead situation with a butthead insensitive person.   


Inefficient, ill mannered and they take riskes with patients that are inexcusable.  I wonder if there is a way to make this doctor pay anther practice to finish up my bridgework?  This idea is probably a thought that can only happen via DREAMLAND........not reality.


on well......enough venting.  i'm clean, fresh cotton nightie......annie has knocked several envelopes onto the floor and rio is sitting on the back of my chair taking a leisurely bath........the sounds of it make me crankier than normal.  it's primarily all due to high levels of fibro pain.  it's not good in this body at present.........i would like to hire someone to beat up someone .........that sounds so mean......i am feeling pretty mean.  yes, i'll get over it.....can't be happy perky party patty all the time..........sometimes it all gets to a girl and she wants to grab a baseball bat and knock out a big plate glass window.  wow, what are the odds of my becoming a juvenile delinquent at my age???????????????  this almost makes me giggle.......i promise to stay on the right side of the law!


wow, love you too!  hugs, ruthie

Replies

triunfadora
triunfadora

I'm with you on the dentist thing. There is something wrong there. You have every right to be concerned. You stay on the right side of the law, dear Ruthie.
PilotRock
PilotRock

Yep. You definitely need to report them to the BBB. May even call local law enforcement and ask what to do, or a medical rep to see what is going on!
Hey, a cat lying on wet mail is nothing compared to a 65 pound muddy dog lying on you!
KneeDeep
KneeDeep

Here our local news has a reporter and segment dealing with the very issues and business/individuals like you are with this Dental Clinic. I am with you about this is just not right.
i hope that you do get your bridge that you paid money for.
Cats,I got them too,love em but can't figure out some of the silly things they do.
Your Owls meeting sound nice.
In your pocket ,in support and rooting for you Serce. ♥ and greenies