Anybody Had to deal w/ HealthSouth?

I recently had an upsetting experience w/ a HealthSouth health center.  My previous encounters w/ them were with a nurse I dated who said they SUCK and then FIRSTHAND interviewing w/ them for employment.  I recently had to renew my prescription for lantis pen injectors (insulin).  After half a dozen or MORE refills of the SAME item, they gave me a scrip for VIALS, not PEN injectors.  While I was trying to straighten ou the mess, they were left unrefridgerated for a couple days, so the Pharmicist told my wife to DISCARD the vials.  I got two (2) different stories how they would rectify the situation (NEVER from the SAME person)  I might add I was hit with a $210 deductible I never before had & was totally pissed.The third person with whom I spoke was the "prescription" lady at HealthSouth who accused me of keeping the vials in a CAR for 2 WEEKS when I called the day of the misfilled prescription.  The FIRST person said it would be rectified since it was THEIR error.  By the time I got to the third person who had called in the wrong item to BEGIN with I was told I was ON MY OWN.  What should my quota of lies or misinformation I should endure be, and should I want to return there at all? 

Replies

mycat
mycat

it\'s amazing how health places can be so mix up and confused sometimes I think they do it on purpose that is odd the person couldn\'t get the prescription right the first time than you were hit with a $210 deductible that\'s crazy maybe you should find a different health place
genebh
genebh

Turns out the $2l0 was MEDICARE\'s FAULT, but the initial mistake was HEALTHSOUTH\'s & the LIES/MISINFORMATION/WRONG SCRIP were THEIRS!!!!
genebh
genebh

To be honest, they sweep it under the carpet, not acknowledging ANYTHING. It sorts ITSELF out, an NO APOLOGIES happen. These bozos just do BUSINESS AS USUAL.......Scheiskopfs!!!!
deleted_user
deleted_user

sounds awful,
deleted_user
deleted_user

NO but I DID stay at the Holiday Inn Express

http://www.youtube.com/watch?v=ZlCLuIwuVgQ
deleted_user
deleted_user

YOUR EXPERIENCE was AWFUL and MADDENING
SO SORRY dude