so this article says "you hate them b/c they are saying 'you are incompentant and I don't trust you.' then it says to deal with them stay calm, treat them kindly, but make demands on them.' wow, if someone makes you hate them, you have to treat them kindly? well, I was raised christian...
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Its a hard thing to do. But that also generates tons of stress inside. I don\'t know if that is a true answer for every case.