I am sorry they are still jacking you around about this. I did some checking again, and found this report:

http://www.carcomplaints.com/news/2015/government-investigates-recall-nissan.shtml

I am no car expert, but it sounds like the problems with the passenger seat have to do with the weight sensor system Nissan installed to control whether or not the airbags deploy. Something called the "Occupant Classification System" that was meant to be a safety feature so that the airbags would not deploy if a child was in the passenger seat. The National Highway Traffic Safety Agency is investigating Nissan's failures at recalling and repairing the problem. That seems to be the gist of the government's reason for investigating this.

There are investigations, recalls, and complaints ongoing for the make and model you have which can be found using the search function on the NHTSA's website.

Here is the information to contact the State Attorney General's Office where you are to get help and advice:

"The Attorney General provides a Senior Citizens Consumer Fraud Hotline. To contact the hotline please call 1-800-243-5377 or 1-800-964-3013 (TTY). "

Here is a link to the State AG Office page:

http://www.illinoisattorneygeneral.gov/seniors/

Give them a call. Between the Federal investigations and assistance from the State AG's Office, you should be able to put the fear of God into that crooked car dealership and get your money back. If that doesn't work, you may need a Lemon Law attorney, but try the hotline number first.

And if you feel you are getting nowhere, there is always the press. The local news reporters love this kind of story and would be all over these guys like flies on a jam pot I would think.

I am sorry it has happened to you. It's not right, it's not fair, and it is illegal. Don't stand for it!

Hope this helps....

Love and Hugs,
Martha

Did you already contact the Attorney General's Office and they said they couldn't help? If that is the case, you might need a lawyer.

Here is the State Bar Association's info for how to get a lawyer. You can get a 30-minute consultation for only $25, which is pretty good:

http://www.illinoislawyerfinder.com/find-a-lawyer

You can call them and give request someone who has Lemon Law knowledge. You can at least find out what your options are. I think it would be worth it myself.

Hugs.....

Great advice Martha. You go above and beyond for all of us~! Thank you.

Praised, I can't add anything more beyond what Martha has posted. It's simply a shame that you were taken advantage of. No wonder car salesmen get such bad reps! Hang in there and hold your ground sister.

Hugs, Dayna

Martha you are the GREATEST. I knew I would get what I needed to move forward. This site has been such a blessing in so many ways. Thank you for sharing your knowledge with us.

You're welcome. I am not a lawyer though, and you really should talk to one. I did look up the Illinois lemon law, and there are two things that you need to know. One is that it covers new and not used cars, HOWEVER, it specifies that a used lemon has to be sold with a notice to the consumer that it is a lemon. So even if the dealership tries to jack you around because it was a "used car" instead of brand new, they probably are still in trouble for not revealing that the car is a lemon. Because of all the recalls for that model, you could argue it was a lemon and they knew it was when they sold it to you.

One other point is that usually they get to try to fix it 4 times. That has already happened. Make sure you tell the lawyer you speak to that it has already been in for repair 4 times.

If the car is less than 18 months old, it may still fall under the warranty provisions for a new car, too.

If you send anything in the mail on your own, make sure you send it by Certified Mail- Return Receipt Requested, and request date and name of person signing for it. Will cost a couple extra bucks, but then you have proof that you tried to contact them and when they received notification. That little bit of documentation will help later. Put a "cc" on the letter copying it to the dealer's general manager.

The devil is always in the details. You shouldn't have to deal with this at all, but these are a couple of tips which I hope will help you fight back. Let us know what you find out.

Love and Hugs,
Martha

If all else fails you may want to check the "Lemon Laws". Many states have Lemon Laws for new and used cars. The best of luck to you. Hope this helps. Hugs Phyl

Sorry Martha, I didn't read your post before I replied you've already suggested the Lemon Laws. Good advice and hugs to you as well. Phyl

Thank you for the added info. I started the ball rolling by submitting needed information to Better Business Bureau and to the Attorney General's Office. Yesterday I injured my knee at the senior center exercising on the stationary bike. I could not straighten my leg, very painful. I called my daughters at work and they came. One drove my car home. I spent half the day at the emergency room, got a walker for balance and was brought home to my own house. I had spent the night with my daughter. So I am going to see a orthopedic specialist tomorrow and hopefully I can get back on track.

We had some similar issues with a car that my son had purchased. My son tried to sue the dealership and the first thing the judge asked when he finally made it before him was, "did you test drive the car before you bought it, and did you have a professional mechanic look it over before you handed over the money?"

My son answered "no" to both questions and the judge immediately dismissed the case against dealership and left my son with these words......."buyer beware and be knowledgeable!"

I hope you get a better and more satisfactorily resolution.

Roz

Monday, I was on the bike exercising at the senior center when my knee locked. Extreme pain, couldn't walk. Call daughters at work, had to use a wheel chair because I couldn't straighten my leg. Went to the emergency room Tuesday, insisted to my daughter that I wanted to go home. I received a call from someone at Nissan North America in Tennessee, their corporate headquarters. I had gone online to BBB and put in my complaint. The only one, as I was planning to use the form that the attorney general has online, had identified the six executives in Tennessee to send certified letters to, and had written down the phone numbers of the TV stations that does investigative reporting. I was very surprised at the quick response. He asked me to tell my story. He said he would get back to me within ten business days, and asked what did I want. I said "either repair or replace it." This dealership has a bad reputation and I think they wanted to take care of this right away. I'll keep you informed. Thanks again to all of you for your valuable input.

Make sure you keep notes of who you spoke to, what day and time it was, and what they said. If in 10 days you don't have something satisfactory back from them, write them again, copying the Attorney general and the BBB, and mention in the letter that "when you called me on April 1st at 10:00 a.m. and said etc....." so they know you are keeping records.

You would be amazed how keeping those bits of info scares the heck out of people. They know you are serious, and then they get serious about dealing with it.

Keep us posted, and I hope your knee is better today.

Love and Hugs,
Martha

Thanks Martha. I have his name and number and the day it happened. I have been singing the praises of Daily Strength. Your advice was better than a friend who is in the legal field.