The Chatter Box Community Group
A place where anything and everything is discussed. You can discuss your views, or post any topic you would like. Meet new friends or bring news friends, get support if your having a bad day or you would like to celebrate. So grab your coffee tea, beer or wine ,grab a chair and put your feet up and get ready to chat. Bashing and name calling are not allowed so leave your...
http://www.dailymail.co.uk/news/article-2138736/Tipping-optional-Family-locked-restaurant-staff-refusing-pay-gratuity-bad-service.html?ito=feeds-newsxml
From the article -
'I asked the police officer twice, maybe three times, is it against the law if we don't pay the gratuity and he never gave me a straight answer.'
------------------------------------------------------------------------------------------------------------------
I see a lawsuit in the future for "false imprisonment." With this kind of publicity, this restaurant cannot survive.
Here in The Bahamas, the restaurant owners are required (by law) to pay their staff a 15% gratuity, and it is usually passed on to the customer. Here, you can still refuse to pay it if you deemed the service to be terrible. I have never heard of the police being called.
From the article -
'I asked the police officer twice, maybe three times, is it against the law if we don't pay the gratuity and he never gave me a straight answer.'
------------------------------------------------------------------------------------------------------------------
I see a lawsuit in the future for "false imprisonment." With this kind of publicity, this restaurant cannot survive.
Here in The Bahamas, the restaurant owners are required (by law) to pay their staff a 15% gratuity, and it is usually passed on to the customer. Here, you can still refuse to pay it if you deemed the service to be terrible. I have never heard of the police being called.
boomer51
I think because it was already incorporated into the bill the price is set and you have to pay. Also they knew it was in the restaurant's policy regarding tipping due to the amount of people served.
Compost
Gratuity is based on service. This resturant's staff has a bad attitude, to say the least.
oOoREBoOo
I choose not to dine in establishments that add in the gratuity with the bill. It always equals POOR SERVICE!
kbdid
yup - if you see a sign saying "mandatory gratuity" - go somewhere else. If they were made aware of the mandatory payment, then they have unsettled bill. Not sure about calling the cops, though....
deleted_user
I know I am in the minority with my thoughts on tipping- when I go to eat in a restaurant the server is being paid to take my order and bring it to me- that's their job. I don't have that person running back and forth doing extra things for me- what reason is there that I should be paying extra? I do my job and I got get a tip for doing so- just my wages. If a gratuity is mandatory then it should be made clear before people order their food, if there is a problem with the service then the manager should be called before paying the bill. If that's their policy then yes you do have the option to not eat there. I wonder at how they collect this gratuity though, they add it to the bill, so you are not leaving a tip at the table or giving it directly to the server- just who is really getting that money?
kbdid
I've seen it where they add it to bill - shows up as "gratuity". I have no clue if any of this makes it to the server - they probably pool the amount. I do always tip if the service is good because I know that, in my province, servers are only required to earn a "server's wage" which is below minimum wage.
deleted_user
I do leave a tip maybe it's not as much as they would like, but I rarely go out anyway, it's just something I can't afford to do. Here the minimum wage applies to all jobs so it's not like they are making less than those in other jobs. How come they are allowed to pay people less than minimum wage? That just doesn't make sense to me.
kbdid
ON and BC look to be the only ones with servers' wages. I guess the government figures they'll make up for it in tips. In Toronto there were some restos who wanted to make gratuities even higher and standard (17 percent) - needless to say that went over poorly.
amzgrace
17%?? I always leave the appropriate % if my service was good. But then I don't treat the server like a slave. I have seen where huge groups will run the server ragged and then leave them nothing. Idk know what the average wage is for a server, I know it isn't much and they depend on tips. They may of been upset, but this bad publicity may not be so good for business. People will be too scared to eat there.
Join the Conversation