Sleep Apnea Support Group

Sleep apnea is a common sleep disorder characterized by brief interruptions of breathing during sleep. People with sleep apnea partially awaken as they struggle to breathe, but in the morning they may not be aware of sleep disturbances.

984 Members
1,450 Posts
0 Online
Sleep Disorders
/ Sleep Apnea Support Group

Time it takes to get cpap

crazyhazeynut
crazyhazeynut
My doctor ordered my machine on the 5th from a place called Sleep Circle. I called Sleep Circle and they said they submitted it to the insurance on the 8th and they would call me to set up apt. when they got the insurance approval. Today will be 12 days since submitted.This is ridiculous!
Tez62
Tez62
crazyhazeynut, I would be ringing them every day until they have it in, the louder you yell the more they will do things for you.
Do you know the brand and model you are getting?
Make sure you get on that is data capable and I prefer an Auto mode, so you can have high / low settings or constant CPAP mode.
crazyhazeynut
crazyhazeynut
I am calling them in the morning it will be 2 weeks since it was submitted to my insurance. I have no idea what I am getting.I never had one before. I know they said to make sure I wear it at least 4 1/2 hours a night because it will have wireless modem and medicaid will take it if I don't use it.
Tez62
Tez62
Yep thats right in the US, I think it's for 60 days or something, when you evetually get it let us know the brand and model. Did you discuss the mask as that is as important or maybe more important than the machine.
crazyhazeynut
crazyhazeynut
I just know it will be like the one I had on during last sleep study. It was a full face mask. Which I prefer in case I have sinus trouble i still want it to do its job.
crazyhazeynut
crazyhazeynut
So I called Sleep Circle today.They said insurance needed more info and they called the doctor for it on the 14th. I don't know why when they didn't get it in a day or 2 they didn't call them back. Anyway she said she'd call them. A few minutes after we hung up she called me back and said she got the first page of the info she needed and it had what the insurance wanted on it so she was submitting it. ARG! I can't help wonder how long they would have waited to get back with the doctor if I hadn't called.
Tez62
Tez62
Just keep ringing :)
crazyhazeynut
crazyhazeynut
They called today.They are bringing it to my house on Thursday between noon and 1.
Tez62
Tez62
Thats good make sure they show you how to use everything and write down any questions you have so you dont forget to ask
CaitlinTibroMedical
CaitlinTibroMedical
Depending on the insurance a lot of the auth process is out of the hands of the DME company. The key is to always ask when the DME company got the order from the DR and when they submitted. That should be done within days of getting the order, the rest is up to the insurance company. I know UHC plans can take up to 30 days!!!! Used to be only 3 days.