Sleep Apnea Support Group
Sleep apnea is a common sleep disorder characterized by brief interruptions of breathing during sleep. People with sleep apnea partially awaken as they struggle to breathe, but in the morning they may not be aware of sleep disturbances.
Not sure if I shared this here or not..my mind is so scattered from sleep issues.
One Friday night I put my mask on and when the machine fired up it made this horrible noise. I kept turning the CPAP machine on and then off when it kept making this noise that was loud enough to wake my husband up. So I gave up playing around and went to sleep without my lifeline. The next morning of course I was a groggy mess. Not sure why I was under the impression that we had help 24/7. So I called my equipment provider and this nice woman told me to expect a call Monday morning. This was a Saturday morning. When she realized how panicked I was at the thought of not sleeping with my CPAP machine for the entire weekend, she called Respironics to ask for help. We had a great 3 way conversation with this wonderful man who was willing to listen to my complaint and try to fix it. Well damned if he didn't tell me right away what was wrong! A rubber fitting in the back of the machine had come lose and all I had to do was push it back in. Done, fixed, thank you and goodbye! This is the kind of treatment that makes me realize that there are still wonderful helpful people in this world!
One Friday night I put my mask on and when the machine fired up it made this horrible noise. I kept turning the CPAP machine on and then off when it kept making this noise that was loud enough to wake my husband up. So I gave up playing around and went to sleep without my lifeline. The next morning of course I was a groggy mess. Not sure why I was under the impression that we had help 24/7. So I called my equipment provider and this nice woman told me to expect a call Monday morning. This was a Saturday morning. When she realized how panicked I was at the thought of not sleeping with my CPAP machine for the entire weekend, she called Respironics to ask for help. We had a great 3 way conversation with this wonderful man who was willing to listen to my complaint and try to fix it. Well damned if he didn't tell me right away what was wrong! A rubber fitting in the back of the machine had come lose and all I had to do was push it back in. Done, fixed, thank you and goodbye! This is the kind of treatment that makes me realize that there are still wonderful helpful people in this world!
Thanks for taking the time to share it with us!
TheWino
You're so right Tez, I could/should have tried online help. Except my laptop is downstairs and I sleep upstairs. I don't do well with obstacles in my way, even minor ones. The other things is Respironics is headquartered in my town and I figured I'd hop in my car with the machine, if necessary, and take it right to the manufacturer. They probably would have called the cops on me lol