DailyStrength Members Community Support Group

Welcome! This community exists for DailyStrength members to have a place to share thoughts and feedback about the site with the folks that run DailyStrength. DailyStrength team members will regularly visit this community, sharing new product ideas, seeking feedback and beta testers, and most importantly, listening to you. Come join us!

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sterotype
sterotype

I love my job but have you ever go to work and it, not the resident that get you upset it their family how can I do my job and not get irritated? 

carlyj1202
carlyj1202
I am so sorry that I cannot reply to the post. There are too many ads on top of your message.

All I could see is that you love your job and could see nothing after that.

Please join in and ask DS why that is happening?
madnorro
madnorro
I totally understand where you are coming from. Just remember why you are there and that you are there to be their support and take care of them. More than likely you are family to them. I know it's probably hard but just remember why you are there and that you are loved and appreciated!
Community LeaderMid
Mid
Ah. You will have to remember that you are the face of the business you are employed by.

Just because they complain to you or of you does NOT make it your problem. You follow procedures, you report incidents as required (leave feelings out, just the facts), and you remain professional.

People are rude, offensive, and mean when they feel angry, frustrated, and otherwise not happy.

That's the nature of the business you work in. In your training, there should be a section to help you work through your feelings away from the situation enough to remain calm.

Yes, I have worked in that field. The rewards far outweigh the problems you hear, see, and feel. You are helping the residents and their families the best you can within the employment standards.

Best wishes.
rmb
rmb
It can help to think of it like this: their behavior or words are not really about you but about them, and their state of mind, their ability to cope, their fear or anger, or whatever. It's hard though because I'm sure it feels personal, but if you can try to take your emotion out of the equation, it's easier to deal with.
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