Anxiety Support Group
Anxiety is a physical condition marked by intense and persistent feelings of distress, fear, angst or dread. General anxiety caused by routine day-to-day stresses usually passes quickly and is experienced by almost everyone at one time or another. However, such feelings that linger over time and are very difficult to cope with, and which lack a clear cause, may indicate...

finding words for ^it^ is always my first step in managing my anxiety.
listening. . .
welcome aboard.
You'll find many suggestions for different ways to figure out what works best for you in finding your better balance.
When your tears refuse to fall, it is because your brain is still processing the situation quietly. I have found distracting my thought pattern enough that I'm doing something often releases the tears naturally.
When you are so overwhelmed, stop, pause, breathe, repeat until clear headed and calm. The more you practice this, the easier it is to find the release of the stuck switch.