We've been offline. a garbage truck knocked down all our lines this morning. frustrating day

Hi angel friends! :) we hope everyone is doing well :) We're back online again! oh my! what a wild, stressful, and frustrating start to our monday morning and week. We lost internet, phone, and cable due to a garbage truck knocking down our lines!!! phone, internet, and cable! on monday, everything was going normal, until about 7:40am. i had come indoors, from putting goodies outside, and i made a hot tea, and was settling into some writings, and all of a sudden, there was this huge whoosh of energy, something was hitting our window, causing our shelf to shake, it sounded like someone was kicking at our window. it was scary. Holly and i went upstairs, and told my mom, and we looked outside, a garbage truck was outside, and had hit our phone/cable/internet lines that go from the telephone pole, to our house with their truck, it was a surreal wild scene, to see the lines down in the road, and on our cars in our driveway. it tore the entire set of lines and box, right off our home. the truck has these mechanical things that they use, they must have not put the mechanical things down. my mom went outside, she talked with the workers in the garbage truck. a car was driving by our road, drove right over the lines, and then the garbage truck went up the road, came back down the other side, and the worker was walking on the lines, while pulling one of the recycleables/garbage bins, we were very worried for the worker, as he shouldn't have been walking on the lines, and not driving over them either. my mom called the norwich public utilities, and they sent out 2 trucks, they blocked the area off, and gathered up the lines, safely, and wrapped them around our telephone pole. my dad got up and went outside. The lines hit our kia car, suv, and our minivan, there's some scratches/black lines from the lines, on my parents kia car and suv. my parents contacted the Willimantic, CT waste management place, and also reported the damages to their car insurance, all state.


our internet, phone, and also cable was out due to the garbage truck hitting our lines. we called Frontier internet, they first said they couldn't send anyone out until tuesday. my mom talked them into sending someone, but no one came between 8am and 12pm. we waited, called frontier, and they said someone was here at 8:30am, but they hadn't come, and they got that mixed up with last week, when someone came at 8:30am. we waited, and even called xfinity, and they both didn't send anyone out to help. the lines, were dangling on the telephone pole all day, which was very upsetting to see, and waiting and waiting for them, and them not coming. my mom called frontier again, and they said they wouldn't be able to send anyone out until tuesday morning. then, around 4:30pm, a frontier van came to the house across the road from us, my mom went out there, and told the guy about our situation, and he said he would let us know if he could help, and then he just helped the house across the road, and drove off. it was frustrating, and demoralizing to say the least. we were like, "hey, don't forget us!" Then, about 30 minutes later, the frontier van returned, and the worker was looking at the telephone pole. he was able to fix the internet line by attaching new line from our home to the telephone pole, and tuesday morning, frontier is gonna come back out to fix our phone line. we're very thankful, and relieved to at least have internet.


what a wild start to the week.we've had some wild rough luck with the internet in recent weeks. We just had some internet/modem issues in recent weeks, and got our modem and wire fixed last wednesday. We were like, "We can't believe this is happening" when the garbage truck knocked our lines down. as the day went on, we were all hanging out, keeping busy. i organized, and decorated my writing area with my nice new cards, gifts, and treasures :) We also were hanging out in our living room, seeing lots of birds visiting our new bird feeder :) i took some awesome new nature pictures to share :) i also saw a robin this morning, first robin i've seen this spring :)

It's been a very long, frustrating, and at times stressful day for us all. it's going to take some really good dedicated time this evening, and tonight, for me to catch up with everything. when all of this happened, we thought, we'd be back online by mid-day at the latest, but it turned into an all day ordeal. i'm not finished with the day, i want some much needed DS time, i've missed you all, and have missed being able to be here on DS today. really frustrated by the whole ordeal, and situation, that shouldn't have have happened, but it did. we're back online, and i'm ready to read, write, and type my heart out until i'm caught up <3 i love spending time here on DS, writing to friends, and that was taken from me for most of the day, but i'm ready to spend extended time here on DS. i want to thank our dear friends Judy (Ladybug7), Elizabeth (Gratefulgrandma123) for keeping in touch with me through text today. :)


Will write a more normal journal tomorrow with pictures, just had to get this journal posted, and to let everyone know, i'm here :) Wishing everyone a peaceful evening and night :) i've lost a lot of time today, here on DS, my earning sites, and i feel like my day is just getting started now :) We'll be re-starting our week tomorrow, getting back to our normal routines :) We love you all bunches and bunches! :)


-never lose hope :)

Replies

CoolGal
CoolGal

Hi Chris Sorry to hear about the garbage truck and the lines Glad you have internet now relax and have a good evening
gratefulgrandma123
gratefulgrandma123

Hi Sweet Chris, I'm really sorry that this all happened to u & your family & what u all had to endure. It's really good that they finally came over & fixed your line. I'm very happy for u all. I know this was not easy at all. It's really nice that you decorated your writing area & also took pictures of the birds that like your new bird feeder. That's awsome that the birds like your new bird feeder & u got some good pictures of the birds with your new bird feeder. That was really nice of you to mention me & Sweet Judy in your journal today. I'm really glad we r friends & can help each other. It's my pleasure & thank you very much for all you do. I hope u have a nice time on D.S. & have a nice time catching up with all your friends. I hope u have a nice evening & u feel all caught up on D.S. before you go to bed. Take good care. Hugs & love FF Hi to you Holly, your mom & family. Our cats say hi. Meow.:)
Ladybug7
Ladybug7

Wow...what a day!! So glad that you're finally back online! Take all the time you need to catch up w/your friends -- they will understand. I hope that the waste management company will take care of the damages to your parents' vehicles without any hassle. I'm glad that the birds like your new feeder, and how nice that you saw the first robin of the season. Thanks for the shout out to Elizabeth and me...that was very sweet. : ) Always here for you, if you need anything. Have a good night and a better day tomorrow! Hello to Holly and your family. Love and hugs.
Chris198I
Chris198I

Thank you Stephanie, Elizabeth, and Judy :)
i want to also thank my mom and dad today, they made a lot of calls, to frontier, comcast, the garbage company, their insurance company. we all were hanging in there best we could. i really missed being able to be here on ds, and to have my normal routine of spending time online from time to time, during the day. my parents are hopeful, that their cars will be fully taken care of by the insurance. they are gonna give an estimate. the box these metal braces, that they used for the wires/lines, they were torn right out of the side of our house, and scraped their cars up. we all have had some frazzled moments, but some hopeful moments. the frontier tech that came back out to our house, was able to get our phone/internet line fixed, comcast never came out, we don't know why, but hopefully early tomorrow. we can do without the cable, but internet outage was brutal to cope with, as we've had enough issues in recent weeks. We're all dedicating tomorrow, to an official. "Restart to the week", and we're gonna put today behind us, best we can. i can't wait to begin tomorrow, with some treats, writings, and also gonna share some cool new nature pics :)
i'm so glad to be spending time here on ds tonight, and gonna be online more tomorrow too, most definitely, extra hours, along with writing an extra long journal, because i lost a lot of time today. i feel bad, this morning, to begin the day, it had an awesome day start, but then 7:40pm, it just took a turn, and it's unfortunate this can happen to days, but we have health, safety, and we have a new day tomorrow :) Tomorrow, our new week begins, officially for us, because today was a ruined day, but we made the most of it we could :)
Lilysawyer
Lilysawyer

Hey Chris, WOW you certainly had a wild time today. I hope you can relax now that it's over and enjoy your sweet treat Tues,
Chris198I
Chris198I

Thank you Linda :)
we're so glad, and thankful to be online :) the frontier tech wasn't come out until this morning, but thankfully mom was able to flag down one of the workers yesterday across the road, and they fixed our phone, internet, and comcast is gonna be coming out today, sometime to fix our cable. :)
it was a very difficult ordeal yesterday.my parents are hopeful that insurance will cover the costs of the paint job, for our 2 cars, the kia, and suv. Will keep everyone updated :)
beginning our new week today, with a much better tuesday morning :)
JeanCarlin
JeanCarlin

Wow what a day you all had, i'm just glad that you are all ok and that you at least have your internet back!!
Best of luck with the ins co about the cars too.
That's nice that the birds like the new feeder, :-)
Wishing you all a much better day today :-)
Hugs for all
Jeannie
sunsetyellow2
sunsetyellow2

Hi Chris and Holly. So sorry your week got off to such a horrible start. But those things happen. Glad that you were able to get back online last night. I know how frustrating it can be to lose your internet. Our cable went out last night. The company posted a notice that we would be down from 11 pm until 7 am for maintenance. John was not happy we weren't able to get the late news last night. But it is back up this morning. At least we didn't lose our internet.

Hope that everything gets fixed today and you have a much better day.

Hugs
John and Debbie