Ways to get help

Each community legal centre has different eligibility guidelines for who they can help, what legal issues they can help with and how much help they can provide. The Federation of Community Legal Centres is the peak body for Victoria’s Community Legal Centres and Aboriginal Legal Services. To find your nearest centre visit the Federation of Community Legal Centres website. South West Community Legal Centre (SWCLC) is a community legal centre.
Research and reports aimed at enhancing legal aid funding and quantitatively assessing legal needs to improve access and outcomes across Australia. Integral to our policy and advocacy role is the constructive advice, guidance and direction we provide to government. If you are calling the telephone referral line, you may need to provide some information about yourself and your problem to help direct you. If you are looking for legal help, you can call Citizen’s Advice Bureau WA (CABWA). Some centres are set up to meet the needs of specific groups of people – such as young uncontested divorce solicitor canterbury people or women. We have a specialised service to help young people under 25 with legal problems.

We provide free legal advice and minor assistance through our Legal Helpline and face-to-face appointments. Legal advice is dependent upon the specific circumstances of each situation. Some information in this guide may not be correct for your state. To find local resources, visit LawHelp.org and select your state.
Go to  for information about the rules for the legal aid offices in your area. Visit LawHelp's Immigration Legal Help portal for legal help resources available to all immigrants, regardless of your status. There are almost 200 CLCs across Australia that provide legal assistance to those who are not able to afford legal assistance but are unable to obtain assistance from Legal Aid.
If you've joined a motoring organisation for breakdown cover, you might find they offer cheap or free help, particularly with car or accident legal problems. Check your membership agreement or call them to find out if they can help. Speak to your shop steward or workplace representative or contact your union's head office to see if they can give you free legal help. Unions can sometimes offer free legal help such as finding and paying for a solicitor - and not just for work problems. If you've joined an organisation like a trade union, they might offer you free legal help.

To find out which services your local CLC provides, you should contact them directly or visit their website. Eligibility criteria apply to our pro bono referral service, and we cannot always guarantee that we will find a pro bono firm who is able to take on your matter. Justice Connect Answers connects people with real lawyers who can provide free advice online. Previously named the National Children’s and Youth Law Centre and known as Lawstuff, they are Australia’s only national, technology-based community legal service.
Victoria Legal Aid’s duty lawyers service may be able to provide free, confidential legal advice and representation to renters(tenants) and residents with possession (eviction) matters and restraining orders. ALOS is a referral and legal advice service for people who are homeless or disadvantaged, operating on Fridays. Run by the University of Adelaide Law School, advice and assistance is provided by law students under the supervision of volunteer lawyers. You can book a face-to-face or an online Zoom appointment on their website. The Law Society of NSW operates a Pro Bono Scheme that can put you in contact with law firms.
The General Legal Service offers legal advice & assistance to adults in Sydney’s inner west & southern suburbs in relation to a broad range of legal issues. The Domestic Violence Support Service offers accessible, integrated legal & non-legal support to people who have experienced family & domestic violence. LawAccess NSW is the best place to start to resolve a legal problem in NSW. It is a free government telephone service that provides legal information, advice and referrals for people who have a legal problem in NSW. General information to help community workers and carers access legal services and information for clients. Provides legal aid services to Aboriginal and Torres Strait Islander peoples in Victoria.

Visit /get-advice to find the contact details of the service that covers your postcode. Legal Aid's Tenancy Appeals Advice Line also provides free legal advice for tenants about an appeal of an NCAT tenancy decision. Youth Law Centre is Canberra’s free legal service dedicated to young people aged 12-25. When you're in debt and have legal problems, you may worry that you can't afford a private solicitor.