Strata Management Services Sydney, Strata Building Management Sydney
Questions To Ask Your Strata Manager
Whether you say it good or bad, most of the people judge the whole industry of Strata Management Services Sydney on a working relationship that they share with their strata manager.
Below is a short list of important questions which you should ask before taking the decision of appointing a new strata agent.
- Number of buildings the prospective strata manager looks after
The whole experience of the manager depends on this very simple question. Most of the agents manage big portfolios to such a point where they may easily spend most of the time in putting out the spot fire and not just giving you proactive services which you might be looking for.
- What all is included in the fee he charges for monthly management
Most of the companies charge a management fee that covers all the agreed services. Works which are performed outside the agreed services could be charged with an extra fee. You may even negotiate with the agency for having a fixed price disbursement for giving you a clear understanding of the amount of scheme you would paying for each year.
- Qualifications
A strata manager who would be managing your property should at least have a certificate in strata tiles management. This would have ideally been gained through the TAFE course. It’s also possible to attain this certificate by just paying for a two week’s course. It’s a very good idea to check for how long he has been in this business.
- Experience
While approaching a prospective agent, it is quite a fair question that you should ask about the experience of the manager has in Strata Building Management Sydney. Just in case if something goes wrong, then he needs to have good experience to attend to some tribunal hearing or a medical condition.
- Reporting
Ask him often does he generate the financial reports and gets them delivered. It should be ideally sent on monthly basis.
- Service level agreement
Strata management is basically customer service. The agent should offer you a time frame within which your mails, calls, messages would be replied to.
It’s your money and your input
It is your property and you do not want your strata manager to take over each and everything. Thus it is very important to first clarify the amount of input you will be having for approving creditor payment and the kind of inputs the committee would have while the agent would prepare the proposed budget.
Agreement terms
While approaching the agent, most of them would try locking you for a max period of about three years. In case the services do not fulfil your expectations then you will be locked for a term of agreement until and unless your scheme has a clause to pay the remaining terms of agreement. It’s a much better option to agree for one year contract and then see how everything goes on.
These are some of the important questions that you should ask your strata manager.
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