No One Handles Nursing Home Accounts Receivable Better Than Gotelecare

Versatile and equipped to work with all major practice management and billing software in the marketplace, Gotelecare is a complete medical billing company. We are currently working with major payers and providers providing our extensive services in medical billing. We provide our stand alone as well as the end to end revenue cycle management activities that will help providers ensure smoother ROI like never before.

With a powerful action plan in nursing home accounts receivable and denial management, we will eliminate your pain areas with 100% HIPAA compliance. Also, we will be ensuring excellent account management and customized reporting support that will available for all our clients at zero charges. Our full-fledged plan of action in accounts receivable follow up is designed extensively to deliver the specific needs of our clients.
Our process in nursing home accounts receivable starts right after the healthcare provider sends claims to the numerous insurance companies. The forms can be electronic, paper as well as HCFA forms. The transmission type, as well as length of the submission, is something that is assessed by us while we initiate the accounts receivable recovery process. The salient guide to our collection process will involve:

Automated follow up on claims

An Interactive Voice Response (IVR) system will provide the status of unpaid claims as we call the insurance company directly

Claims follow up Online

Using the internet portals as well as the payer websites to check the status of the outstanding claims.

Contacting the insurance representative

A more detailed reason can be found out by calling up a life insurance representative especially when the first two methods do not provide much information on the denials.

A robust denial management approach

Eliminating challenge areas in your nursing home accounts receivable will be the primary objective performed by working as a flexible operational extension. We believe in reducing your billing expenses by 70% and increase your collections by 97%. Also, you have the bandwidth of choosing any of our services on a stand-alone basis. Our denial management action plan is full proof and we will be providing all the necessary transparency with sharing of critical information. Our action plan will cover

Patient Responsibility

The reasons for sending the patient a bill generally include In-Network deductibles and non-covered benefits as per the insurance plan. These are claims which cannot be further worked upon and the final bill is sent to the patient for payment collection. A patient receives a statement with a clear explanation for the balance due.

Correction of the claims and resubmission

The claims are modified, corrected and resubmitted as a corrected claim to the different insurance companies. Every effort is made to avoid any billing to the patient by employing string denial management best practices.

Our proven expertise in reducing your accounts receivable by 30% in the first month itself, over 100 references for major healthcare providers, the only company to work with both payers and providers will help in accelerating your nursing home accounts receivable priorities.