Latest Features Google My Business Rolled Out

The past year has presented many businesses with a lot of changes. Google My Business SEO has made several changes to many of the features that it has to offer as well. GMB is a platform that businesses should be taking advantage of. It can help you to boost your online visibility and revenue.

New Features That Have Rolled Out

The world had to find a way to still function during social distancing guidelines. Many businesses would have struggled in significant ways if it wasn’t for the internet. It is a tool that almost everyone uses every day in one way or another. 

It's a way to get information about businesses and their services. Especially during this unusual time. The information needed to get out somehow. Google My Business helped make that possible. Many of the changes that GMB made are listed below.

Online Services

Telehealth and video conferencing have been services offered for many years. Telehealth has gained a ton of popularity through the COVID pandemic. Doctors are seeing patients over their computer or phone screens these days. Patients can go online and view if doctors’ offices offer this service. 

With so many businesses having to close their doors, they have had to rely on video conferencing. This can be done for many services that you may offer. People are likely to be drawn into your business with these services provided.  That's because they are looking for ways to have the least amount of face-to-face contact. 

Health Standards

With Coronavirus, people are more careful about the places that they visit. Many people will get online and see your health standards during this time. The features can help people to feel better about visiting your business. They may even choose to come to your business over another who isn’t being as careful. 

Some of the things that they can check before they come are:

• Mask Requirements For Customers and Employees


• If Temperatures Are Checked Before Entering For Customers and Employees


• If You Require An Appointment To Come In


• And Many More Requirements The Business Has

Option To Message Someone

When you visit a webpage, you may look for their phone number to call them to get more information. GMB had options to have a pop-up to chat with someone from the business in the past. This was only a feature that you would find on mobile apps. 

With the new available features, you can now do this on desktops. You can ask your questions and get the information you need without calling them. It helps to get the quick answers that you need.

Service Offered

Once the pandemic happened, businesses were forced to be creative to stay open. People were required to stay away from one another and wear masks. Which made restaurants and stores suffer. To keep their doors open, they had to develop ways to serve their customers still. 

That is where curbside pickup and no contact deliveries came into play. Many restaurants have offered curbside services for a while, but they became more popular this past year. GMB has now made a point to make sure every business that provides these services to have them listed online.