Jerky customer update

I emailed the jerky customer back this AM.  My boss sent me a copy of the horrific email that this guy sent to him over the weekend.  He basically says he will make it his personal mission to do everything he can to get me fired.  He is also threatening me by saying that he will contact thousands of people on the internet and advertise what a terrible person I am.  It gets worse, but you get the idea.  I was mean to the core.  I told my boss that if he says anything bad about me like that on the internet or elsewhere I am suing him for slander.  He actually signs the stupid email:  "Have a blessed day" Rev.  XXXX XXXXXXX  Have a blessed day?!  WTH?! 
I went out to one fire this AM, then stopped off at a warehouse to sniff some old furniture.  That customer won't be happy when I tell her all of her furniture smells just fine to me.  (The fire was next door and she got some smoke in her home.  We cleaned it all and are storing it until the house is done.)  She has also been threatening me from day one.  she reminds me everytime I talk to her she works for an attorney.  Then I went to a renters fire that I got this AM.  I came home and settled that one already.  Poor woman lost everything.  So I am really busy at work.  Going to work some OT tonight and get another one done.  Home tomorrow then off to Harrisburg on Wednesday, 2 hr drive each way, to another fire. 
Had cramps last night and expected TOM to start today and cranky.  Still no TOM yet.  Had another hot flash at dinner and a feeling of being "off" which I get just before, during and for a minute or two after the hot flash.  the hot flash only lasts like a minute or two.  I am keeping track of the moods, hot flashes, anxiety, when I take Xanax, etc, trying to figure out a pattern.  Feel kind of tired and run down this evening. 
I am tired of the cold weather.  Looks like tomorrow is 51 and then the 40's for another week.  Supposed to be in the mid to upper 50's this time of year!  I am not an out doorsey person, but man, cabin fever is kicking in and I feel cooped up!  And I am tired of feeling cold. 
David is still failing school.  Not that I don't care, but I have to let David learn his own lesson from his own consequences:  you don't do the work, you fail.  You fail, you repeat the grade.  So Paul and I are trying to be supportive but not yelling and screaming.  2nd week of new counseling for David.  Too soon to tel anything but at least nothing bad to say.  
Zumba yesterday plus Wii Walk it Out.  Today, no exercise.  Food is still bad. 

Replies

JenMink55
JenMink55

I feel like reaching out and bitch slapping your customer! I honestly hate people like that! What infuriates me even more is he is a Rev., REALLY!? You know, I work in the Financial Industry and I have dealt with a few jerks like this in the last 20 years. What is his issue anyway!? Did he not get what he wanted and now he is going to have a 2 year old temper tantrum!? I actually had one of these types of guys show up at my office day after day demanding to talk to me, luckily my staff stopped him on every occasion. He was persistent for months! Finally something just snapped and he left me alone. I hope that you get some relief from his guy, I hope your boss is supportive.
Amen for needing the warm weather. I notice my anxiety is a lot less when the sun is shining and it\'s warm.

I hope you have a better day tomorrow and this jerk has some major karma come around on him.
xoxo Jen
JoyceMarilyn
JoyceMarilyn

Your customer is a Grade A Jerk. You did not say what your boss\' reaction was to the email he received. Be sure to keep records of everything. I would not respond to him immediately when he contacts you....let him wait until you have time as you have other customers.
When I read about David I had to recall one of my daughters. I thought for 2 years I had a permanent appointment at the school for her. She knew the rules and pushed everyone to the limit. She did manage to graduate and after put herself threw college while working and raising 2 children. So there is always hope!
HUGE HUGS!
Kahlua13
Kahlua13

@Jen- LOL! Yes, supposedly he is a reverend! My boss is supportive as far as he will back me up and make sure I don\'t get fired. He did give me an \"outstanding\" on my annual review a few weeks ago and a 6% raise which was max. I will have 15 years with this company in May and I have always gotten an \"outstanding\". The one contractor that has been out at this man\'s house tell me they all think he is bipolar. He is just not right in the head, and so in that respect I worry about his vindictiveness and his ability to make my life miserable \"just because.\" I honestly don\'t know how or why I rubbed him the right way other than the last time he yelled at me I got upset and I think he realized he got under my skin.
@Joyce: I get frustrated when I see other \"perfect families\" and \"perfect kids\". \"My little Johnny made honor roll this semester.\" The shame is, David is 100% completely capable of making honor roll each and every semester. He is ADHD but very smart. He is totally 100% disorganized and forgets everything. He is also LAZY and just refuses to do any work. It is a constant battle with him. He gives up easy. So I am hoping that the group therapy will help. I think of it this way: he needs a wake up call and maybe this is it. He has never gone to summer school as it was never in the budget or he just missed the cut off. That was always a frustration for me as there was NO consequence to him not doing his work. He did bare minimum and passed anyway. But Thanks Joyce as you give me HOPE and I need all I can get right now!
Thank you both for your support!
ZECILKL
ZECILKL

Could you send the so called rev. A note stating you are following the rules of your company. Discuss this with your boss if this is a good thing to do.
It makes me so angry when people are like that. Unfortunately i think i was one. If i didn\'t get something that was obviously supposed to be done i got very angry. i wouldn\'t threaten the person just say this has to be taken care of or i wont\' pay the rest of the bill(usually contractors) Insurance people have made me angry but i don\'t think i\'ve told them. Just wanted to change the sales rep. (since the rep that is on our contract inst\' the one we\'re dealing with)

As for David. He maybe to immature to follow threw. Lets hope the consoling helps him. (should he get left back it maybe the best thing for him) I know how growing up that was a stigma to have a child repeat a grade. Now it\'s done all the time in Kindergarten. I do hope things work out with everything.
BubblesDavey
BubblesDavey

Time to take some Super Strong Healthy Mom/Woman Pills. I know they don\'t exist...wouldn\'t that be great?
Yes, do keep records of everything, I\'m sure you do that already.
Hopefully you can have a good day today.
Turn it all over, minute by minute to the universe/God/Higher Power. That works for me after I do MY footwork.