Can't get a death certificate

Planned a lunch date with my beautiful neice today.  But this morning I called the funeral home for up date on his death certificate. I was told two weeks ago that the state had rejected it because the doctor didn't fill it out right so it had to be redone. Checking on it today I was asked if I knew the reason they rejected was because a P/A had signed it not a physician.  Now how on earth would I know that.  I had no idea who this supposed doctor was or where he came from. Didn't know if it was one from the hospital, VA or one that hospice lined up.  All I know is my husband is gone and I can't access any money until I have a death certificate.  Wouldn't you think that part of medical training 101 would be that a "Doctor" has to sign a death certificate? So here I wait and of course the funeral home was supposed to make a call and get back to me.  And didn't.  Spoke with the manager at hospice and she was apalled and gave me a number to contact at the VA.  But she also said to call the funeral home until they get it right as that is part of the service I am paying (if I ever have money) for!  Lunch was a great distraction but having this hang over me is not what I need.  I had to borrow money from my best friend to keep the lights, gas and phone on. And once (if ever) I get the certificate it will still be at least two weeks to access his account.  My husband has been gone for 5 weeks now.  He is not coming back!  His ashes are on my entertainment center but I can't even begin to address any financial issues.  I miss him more each day but can't lean on him to help me.  Why should obtaining a piece of paper be so darn hard.  These people are supposed to know what they are doing.  He may just be a document or a number to them, but he was my world.