BOT SERVICES 2018 GLOBAL MARKET EXPECTED TO GROW AT CAGR OF 28.49% AND FORECAST TO 2022

Bots or chatbots are robots that are used to interact with human beings on various platforms. Bot services include services that are provided to develop and deploy chatbots. Bot services are divided into bot framework services and bot platform services. To calculate the market revenue, we have considered the revenues generated from bot framework services, which are used to develop bots, and bot platform services, which are used to deploy bots.

The analysts forecast the global bot services market to grow at a CAGR of 28.49% during the period 2018-2022.

Covered in this report 
The report covers the present scenario and the growth prospects of the global bot services market for 2018-2022. To calculate the market size, the report considers the revenue generated from the bot services.

The market is divided into the following segments based on geography: 
• Americas 
• APAC 
• EMEA

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The report, Global Bot Services Market 2018-2022, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors 
• Amazon.com 
• IBM 
• Microsoft 
• Oracle

Market driver 
• cost benefits of bots services 
• For a full, detailed list, view our report

Market challenge 
• Data privacy and security risks 
• For a full, detailed list, view our report

Market trend 
• The advent of cloud bot-as-a-service 
• For a full, detailed list, view our report

Key questions answered in this report 
• What will the market size be in 2022 and what will the growth rate be? 
• What are the key market trends? 
• What is driving this market? 
• What are the challenges to market growth? 
• Who are the key vendors in this market space?

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Table of Contents –Analysis of Key Points

PART 01: EXECUTIVE SUMMARY 
PART 02: SCOPE OF THE REPORT 
PART 03: RESEARCH METHODOLOGY 

PART 04: MARKET LANDSCAPE 
• Market ecosystem 
• Market characteristics 
• Market segmentation analysis 

PART 05: MARKET SIZING 
• Market outline 
• Market definition 
• Market sizing 2017 
• Market size and forecast 2017-2022 

PART 06: FIVE FORCES ANALYSIS 
• Bargaining power of buyers 
• Bargaining power of suppliers 
• Threat of new entrants 
• Threat of substitutes 
• Threat of rivalry 
• Market condition 

PART 07: MARKET SEGMENTATION BY SERVICES 
• Segmentation by services 
• Comparison by services 
• Framework – Market size and forecast 2017-2022 
• Platform – Market size and forecast 2017-2022 
• Market opportunity by services 

PART 08: MARKET SEGMENTATION BY DEPLOYMENT CHANNEL 
• Segmentation by deployment channel 
• Comparison by deployment channel 
• Social media – Market size and forecast 2017-2022 
• Website – Market size and forecast 2017-2022 
• Mobile application – Market size and forecast 2017-2022 
• Contact center – Market size and forecast 2017-2022 
• Market opportunity by deployment channel 

PART 09: CUSTOMER LANDSCAPE 
PART 10: MARKET SEGMENTATION BY END-USER 
• Segmentation by end-user 
• Comparison by end-user 
• BFSI – Market size and forecast 2017-2022 
• Retail – Market size and forecast 2017-2022 
• Healthcare – Market size and forecast 2017-2022 
• Media – Market size and forecast 2017-2022 
• Others – Market size and forecast 2017-2022 
• Market opportunity by end-user 

PART 11: REGIONAL LANDSCAPE 
• Geographical segmentation 
• Regional comparison 
• Americas – Market size and forecast 2017-2022 
• EMEA – Market size and forecast 2017-2022 
• APAC – Market size and forecast 2017-2022 
• Market opportunity 

PART 12: DECISION FRAMEWORK 
PART 13: DRIVERS AND CHALLENGES 
• Market drivers 
• Market challenges 

PART 14: MARKET TRENDS 
• Industry-specific bots 
• Cloud bot-as-a-service 
• Emergence of AI and machine learning 

PART 15: VENDOR LANDSCAPE 
• Overview 
• Landscape disruption 
• Competitive scenario 
• PART 16: VENDOR ANALYSIS 
• Vendors covered 
• Vendor classification 
• Market positioning of vendors 
• IBM 
• Microsoft 
• Oracle 
• Amazon.com 

..…..Continued

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