Wow!  What a day!  First day in transition.  First day on the phones by myself!  It was a fast, fast, fast, 8 hours!  It started off slow and easy.  The calls were simple.  Then they hit!  Long involved calls.  I was scheduled for debriefing at 2:30 and was having a problem with a customer who was in his car.  I needed another phone line for him to help him so I told him I'd call him back when he got home about 3.  The debriefing had to be shortened so I could make the call.  Before I could log off the phone after his call, I got another one.  Finally ate my 3PM lunch at 4:12.  The rest of my breaks came late as I dealt with customers.  But, it didn't matter that much to me.  I was able to help them solve their problems and I didn't care what time it was.  If you knew me in person, you'd know I like to talk.  And talk, I did!  I had a lot of help from supervisors and they say the calls will shorten with practice.  Sooooo, maybe this job will be fun.  It seems like it.  Thanks for your prayers and encouragment.  They've paid off.