I'm having a better day today. Did a lot of laughing at work. I love days like this. So rare. Things got rough with having to deal with an injury accident. It's so hard for the dispatcher because we have to extract information from the driver who is dealing with 5 kids in the van. He didn't want to share info with me. The police wanted the info. I couldn't call the parents until I had something to tell them. What a mess. I had to ask for help. I did not do it all alone like I'm supposed to. But you know what? We weren't busy and I think it went better to have the help. The kids are all fine and the driver will be so job well done.