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Connection problem.

Community Leaderbobinmaine
bobinmaine

Way back last winter, I was frustrated over DS not replying to my emails sent through the emergence contact number for Community Leaders.  Then I forgot about it because things were running pretty smooth but a few days ago, I had something very important come up and seriously wondered how to contact them.   I was afraid they wouldn't get it so I sent my question on the regular feedback form for customer support. Thank God it worked!  Then I sent another question asking for verification about using the member's form for CL matters. It was answered in a timely fashion.....Here is Debs Response"


"Hi Bob,



Thanks for your message. Until notified otherwise, please click on the Help/FAQ link and use the 'Contact Support' link at the top of the page. 


https://sharecareservice.my.site.com/dailystrength/s/contactsupport

Best,
Deborah
DailyStrength Customer Care"



Hope you all have a great day!



 


Community LeaderSunCloudJD
SunCloudJD
Hi Bob...I haven't sent anything in a while but the last I did I went through the CL address

Rob apologized for a later response1

Thanx for this

If you ever need help from othrr CL's we are here for each other

I've sought help from CL's from time to time.....xo
Community LeaderMid
Mid
I am glad you shared this, Bob! I agree with Sun that each of the CLs are ready and willing to help as together we are able to reach far more in positive connections.

I have not had to go to help desk for a while, because I came to the CLs for help.

Here's to helping each other and thanks again for sharing!!!!!
Community Leaderbobinmaine
bobinmaine
Thankyou Sun. I will do that. hugs
Community Leadermujicaptsd
mujicaptsd
I'm like SunCloud, too, bobinmaine. Thanks for passing the message on. The problem I've had lately isn't a CL problem, it's getting that "error message" one of my group's members mentioned on the open board this week. When I saw your thread title refer to a connection issue I thought maybe it was that, but no.

Again, I appreciate your passing this message on in case I need to use it as a CL.
Community Leaderbobinmaine
bobinmaine
Thankyou Mid, and Muji.
Community LeaderSunCloudJD
SunCloudJD
It seems that we can't use the CL address anymore... I tried last week... I think that we should have our address since we volunteer for the site
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