Ecommerce :: Removing Amazon Buyer Negative Feedback

If you are an Seller (FBA or Merchant) with negative feedback from an Amazon purchaser, you have a couple options:1. Ask Amazon to remove the damaging feedback. Nevertheless, Amazon can get rid of the feedback IF and ONLY IF:&gt The buyer contains 'profane or obscene' language in his/her comments and/or&gt The purchaser includes private facts of you or anyone else: an e mail address, a name, phone #, and so forth., and/orThe Entire buyers feedback is a item evaluation.For FBA (Fulfillment by Amazon) orders ONLY: The Entire feedback is concerning fulfillment or consumer service for an FBA Amazon order. Amazon states "Feedback reviewed and determined to be relating explicitly to fulfillment and buyer service for an order fulfilled by Amazon will not be removed, but a line will seem by means of the rating and the statement, "This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience" will be added." (For far more on the eligibility of getting feedback removed from an FBA item, see's official FBA details pages.)When you log in to your Amazon Seller account, get in touch with Amazon Seller Support to request a feedback removal (bear in mind to be Very polite in your message to Amazon!).OR, As an alternative of Contacting Amazon, you can:2. Ask the Client to remove the feedback. Here's how: a.) Go to: Your Seller Account &gt Click on "View - - your Ratings and Feedback" &gt Click on 'View All Your Feedback'b.) come across the damaging feedback, and then click on the 'Rater's' name linked with that feedback. When you click on the Rater's name, an on the web kind will seem.c.) In the 'Select a Subject' dropdown, choose "Feedback Request" and send the purchaser a polite request to remove the feedback. - magento developers uk - Significant: Amazon policy PROHIBITS you (the seller) from including in your message to the consumer/buyer: any site hyperlink, any logo, any promotional message. Amazon can cancel your account if they catch you doing any of that! When you're sending the email to the customer this way, it goes via Amazon's e mail servers and system Ahead of it gets to the customer, so they have the appropriate to intercept and read your email if they wish.)