Coaching for Performance by Wallace Associates

This programme enables you to become a much better manager by using the coaching skills of asking questions, listening and engaging in dialogue. It is a level 1 programme for managers and supervisors who are new to coaching. The aim is to change your style from telling to enquiring. So you will practice giving feedback and blending this into a coaching discussion. You will use a pull style when you are encouraging committed and hardworking team members and a push style when you have to deal with poor performers.
By the end of this programme you will be able to:
Understand the key role of coaching in performance management
Use questioning and listening skills for coaching
Structure coaching sessions for motivation, development and change
Empower people using a 3 step pull model for coaching
Understand motivation in the workplace and why people under perform
Use techniques for handling difficult situations
Use a push coaching model to handle unwilling team members
Recognise and adjust your coaching style for different people types

Coaching for Motivation
This programme enables you to get the best out of people by using coaching skills. It is a level 2 programme for managers with experience of coaching who want to build a more motivated, committed team. Coaching is the key for leaders in modern organisations where team members expect to be given discretion and autonomy to get on with their tasks. It is a great way of keeping team members on track and empowering them to achieve greater results. You will also learn how to lead a career discussion using the same technique, and realise the power of career coaching.
By the end of this programme you will be able to:
Understand the key role of coaching in modern leadership
Use questioning and listening skills to create a new leadership style
Empower people by helping them find their own solutions
Structure coaching sessions using a 3 stage model
Master techniques for overcoming difficulties in coaching
Build trust and commitment using coaching techniques
Plan coaching sessions carefully in order to keep sessions on track
Discover the power of career coaching to motivate and retain people

Coaching for Development
This programme enables you to take leadership to a higher level by becoming a coach to your people. This is a level 3 programme for managers and senior managers who want to apply the skills used by executive coaches. Coaching for Development is about deeper discussions which encourage enquiry, and sometimes self exploration. This type of coaching moves beyond present operational issues to the strategic challenges facing the unit. It also creates new relationships with your team members and leads to a new leadership culture in the company.
By the end of the programme, you will be able to:
Build respect and trust in relationships by asking and listening
Generate new ideas by instilling a spirit of enquiry and exploration
Build rapport with coachees by offering encouragement and support
Link personal development of your people with development of your unit
Apply the Seeking Giving technique to promote a coaching dialogue
Structure coaching sessions using the GROW model
Help to create personal development plans for future growth
Empower people by using coaching as a delegating technique

Empowering and Inspiring Generation Y
This programme enables you to find the words, actions and relationships which will empower and inspire Generation Y team members. It introduces coaching as a critical skill in this process. You will learn how to help Gen Y team members find their own solutions and turn every event into an opportunity for personal and professional growth. This leads to higher levels of individual and team performance. The programme gives you the opportunity to study the latest research on Gen Y, understand their attitudes and create a workplace culture which inspires them.
By the end of this programme your will be able to:
Understand Generation Y mindset and attitudes and the best way to engage them
Know when and how to use coaching and mentoring skills to support the development of Gen Y team members
Feel confident using the GROW model when engaging Gen Y in discussions
Use questioning and listening skills to gain buy-in and creative solutions
Create a framework which keeps Gen Y on track but with a sense of freedom
Use management development opportunities to promote early
Define the fine line between buddy and boss when building Gen Y relationships
Inspire Gen Y by including them in strategic and business planning