
Multiple Sclerosis (MS) Support Group
This community is a place where members can discuss current events and weigh in on what's going on in the world.
"JUST ONE?" kidding, right?.............

deleted_user
ok.....i am really frustrated that every call i have to make whether it's to the insurance company, the doctors office, the ms society, the kids school....
requires 3 more!
and time on hold....
do you take three days like me to prepare for a phone call only to have to wait for a call back? and when you get the call back...have you moved on to another place in your head?
are you already planning and preparing for the next phone call to someone else?
i love ms.....lol
sorry, not a positive thread but one that absolutely drives me nuts!!!!
am i alone? please tell me i'm not!
requires 3 more!
and time on hold....
do you take three days like me to prepare for a phone call only to have to wait for a call back? and when you get the call back...have you moved on to another place in your head?
are you already planning and preparing for the next phone call to someone else?
i love ms.....lol
sorry, not a positive thread but one that absolutely drives me nuts!!!!
am i alone? please tell me i'm not!
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I absolutely hate that too.
More than that, though, I hate the phone tree. It never gives you the response you want, and I always want to talk to a REAL person. Is that too much to ask for?
To make any phone call I have to prepare myself as to what to say and have all the paperwork in front of me.
If they call me back, I would forget what it was all about. Then The words I need will not come out. Then they would want a account # or something and I can't remember where the paperwork is.
I never used to be like this and it is one of the most frustrating things to deal with.
I hate being like this now!