I started this long process towards getting approved for gastric bypass surgery approximately 8 to 9 months ago. I had the psych eval and saw a nutritionist in mid December. I called my doctor's office because I had not received an auth to see the bariatric surgeon. I was assured that I had been approved. I waiting another 2 weeks and called the Insurance company (medical group) and was told that the authorization to see the surgeon expired on 12/31/08. I have never received an authorization in the mail. So I call back my doctor's office and am told to call the bariatric surgery center and have them write another authorization. I feel that I am getting the run around and my insurance (HMO)wants me to give up so they don't have to pay for it. I don't know if that's true or not but I am so very frustrated - help!
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