I am having so much trouble with global tel link. My son got a pin number at the prison and dialed my cell number. I followed all the prompts but they wouldn't let me sign up because they said my phone had a block on it. I checked with my cell carrier and they said it can't because they don't put blocks on cell phones. When I try to call gtl, no one ever answers or gets back to me. Anyone else have this problem? The prison does use gtl and inmates have families who use cell phones with prepaid plans. Thanks
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