Hi. I'm having issues with my insurance company. My current insulin pump has been discontinued. I've been told that my pump will no longer be eligible for servicing. I must upgrade to a newer version. It uses a strange kind of batteries that you must order from the company. The new version uses regular batteries. Well, my insurance company has denied my request for a new pump. They say that they will not upgrade to a higher version, even though my pump has been discontinued. My replacement pump has already expired and won't be reset by the company. Is there anything that I can do to get this through my insurance company? Thanks.
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