Depression Support Group

Depression is a real and debilitating condition that is often misunderstood by family and friends. Its meaning can range from a prolonged period of sadness to an actual mental illness with specific symptoms. Find and share experiences with others who are going through the same struggles.

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Mental Health
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Receptionists

MaRhianna
MaRhianna
Not had a good day at all. Had a letter yesterday saying I have an app to see the psychiatrist on 6th Dec. The last time I saw the Dr I was told the next app would be in Nov and they would write to inform me the exact date. As I haven't been well during the last 6/7 weeks I was hoping to see the psych sooner so I phoned today and asked for an earlier app. As I was saying I've been feeling down and today felt as though all my confidence has disappeared, the response I had from this receptionist was intimidating, as if I was asking for the world or a win on the lottery! She was very hostile and officious, showed not an iota of humanity, sympathy and carried on about how busy the Drs are and one is off sick etc etc. So when I pleaded and said I really haven;t been well lately, she replied 'I'm not feeling very well either'
I was flabbergasted.!
What do you think of that?
deleted_user
deleted_user
that her response was digusting. i am sorry that happened!
deleted_user
deleted_user
ask about the complaints procedure for that surgery. and use it.
deleted_user
deleted_user
Rude, insensitive and unnaceptable! She should not be in the position she is in! I would have SNAPPED!
deleted_user
deleted_user
If I were you, I would ask to speak with her boss.
deleted_user
deleted_user
If i where her boss she be given the sack
ZAZAS
ZAZAS
gee, sounds like she was having a bad day. I'd be sure and let the doctor know asap. That was just uncalled for. And yes, not all are like that, been one of those too in my lifetime.
MaRhianna
MaRhianna
I just broke down and cried, but I did take her name. Maybe I'll write to that hosp department.
Thanks for your support....could do with some hugs
deleted_user
deleted_user
I would have said something along the lines of..."maybe you should make an appointment for yourself" BITCH :)
deleted_user
deleted_user
Honestly,,,that's a horrible attitude to have and I'd report her.
deleted_user
deleted_user
This was very very insensitive of her. Sorry that she treated you this way and as a few others have stated we are not all like that.
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