Hi all: I hardly ever start a post but this is really bugging me...I have a Hewlett Packard color printer that I ran out of toner on (the black was also low so I replaced both cartridges). Anyhoo, I got to the store and bought the same exact toner cartridges that I had (I took the old ones with me to make sure I had the correct numbers). I get home take off the sealer tape at the bottom of the cartridges and turn on the printer. Now it is telling me that I have Error: Incorrect color cartridge installed. WTF it is the same exact number I triple checked before I left the store. Anybody have any suggestions on how to fix this??? Anybody have a sledge hammer that I can borrow??? I am Latina and have a VERY short fuse. Help a SISTA out please...
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