Hi everyone, I'm new to the group but I would like advise on how to handle a problem. Last night while visiting my niece she recieved a phone call telling her she witnessed another aid being mean to my mother her grandmother. She said when the aid was getting my my mother up to go to the bathroom she told my mother to hurry up because she didn't have time to fool with her because there were other patients to deal with. How do I approach this besides confronting the aid and telling her my mind and whatever else might have to take place even physically I mean. The other aid don't want identified, she's afraid of losing her job that she needs. I can't stand for any one to mistreat her or anyone else thats there. I don't want to make it worse for my mom because the home is only 10 min. away where I can visit often. I mean these old people has been taken from their homes and put there not because we want to get rid of them. Our family couldn't keep my mother home because she always wanted to go to a home that didn't exist. I really don't know of another nursing home to trust either, I'm not nieve to where I don't know that stuff does go on but how to address it to where I don't make things worse. Thank You
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