NormLNorma's Journal

There's a paper here in Los Angeles called the Daily News.  We've been getting it delivered to the house for over 3 years.  Each year when I call them to order it again there's always a problem.  This year they over billed us. I called to talk to them and find out what they're going to do about it.  They keep saying they will fix it.  About 2 months ago I talked to someone who said it was fixed and if I keep getting bills to pay I should ignore them.  So I did.  Well, a few days ago I got a notice from a collection agency.  I called the paper again and was told I DO owe them money but the way this lady explained how we were billed was so confusing.  I told her I wanted to go over my credit card to see what was wrong.  I called back yesterday but she wasn't there so I talked to someone else who said ... I DON'T owe them money.  Each time I talk to someone they tell me something different.  I told him I wanted a statement showing I don't owe the money but he said he couldn't send it. But if I had anymore trouble I should call and ask for him, he gave me his extension # and all.  I have a feeling this is not over yet. But they are driving me crazy.

I will NEVER do business with the Daily News again.