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suey2y 
8:16am, November 12, 2009
As you know, I made a complaint in the end. I just wasn't getting anywhere, still had rotten teeth, still had untreated crohn's, so I sneakily got the direct email address for the Chief Executive of the NHS trust and started to copy her in on every disaster as they happened. I sent her my original complaint, then the bit about being told as I wasn't dying I didn't matter, etc etc.
Don't know if she got fed up with me (don't care) but suddenly the phone hasn't stopped ringing. The director of nursing has demanded the MRI for TONIGHT, the Trust have called explaining what took so long, the anaesthetist has phoned to say as long as the MRI is clear, he'll do the surgery, and the complaints manager has phoned about three times a day.
I imagine the bit about the fit most likely being due to the untreated infections in my teeth worried the hell out of them.
Anyway, SOMETHING's moving, so YAY!!!!!!!!
I did think in a black-humour moment that it might not have been a great idea to piss off the guy who's supposed to be taking four of my teeth out, but never mind!
UPDATED GOALS
not to need painkillers
Progress 45%
Encouragements: 0
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Comments
WAY TO GO!!!
Fraz
Piss 'em all off, as long as you get results!! Stay in their faces as much as you need to, until they're so fed up with you they'll do what they should have done all along. YAY, YOU!!!
MaureenB3