Director of Online Communities
Paul Asplund is the Director of Online Communities at DailyStrength and has been an active member since 2007 Check Paul's blog regularly for the latest scoop from inside the development track volunteer opportunities health…
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Community Leader Applications Are Closed!
Posted in ADHD / ADD by Paul Asplund on Jan 30, 2009

Thanks to the over 100 members who applied. We'll be reviewing your applications and getting back to you soon.


 


____________________________


DailyStrength is now accepting applications for Community Leader (CL) positions in Support Groups throughout the site.


Being a CL is a big job and not everyone who applies will qualify for a position. CLs need to be fair, even-handed, and have a history of making positive contributions to their communities. CLs also need to be familiar with the Rules of the Road and be ready to answer questions, coach members, close threads, and report the occasional cases of abuse.


CLs are on the front lines in every major community helping us keep DailyStrength a safe, supportive, and positive place where everyone can share.


To submit your application, please use the Give Us Your Feedback form found at http://dailystrength.org/help/feedback and type "CL Application" in the subject line.  


On that form, please write a brief paragraph describing why you think you would make a great Community Leader.


Next, please list the Support Group or groups (no more than three) where you have been an active member for at least six months and where you would like to be a CL. Some groups will receive many more applications than others and we would like to place you in a community where we think you can be most helpful.


Applications will be accepted today through Sunday, February 8, at 5:00 p.m. Applications received after that time will not be considered for this first round of openings.


We anticipate dozens of applications over the next  week and will be working hard to evaluate them based on each applicant's history on DS.


Potential candidates will be contacted starting February 23, 2009, and the first round of CLs will be in place by March 1, 2009.


We look forward to hearing from you!


Team DS


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Displaying comments 110-91 of 110
110
I asked several times when they were going to have an open application. Paul never responded. He told me to apply again after the first time. I want to have my application submiyyed. How do I do that?
By TheResearcher  Jun 11, 2009
109
We understand that a CL may be helpful for very large groups but for smaller groups it may be less work for all involved to not have a CL. Also, do you ask the group involved if the CL applicant has been a possitive person in the group. Just a thought. Thanks for all you guys do.

USalone
By usalone  Apr 15, 2009
108
Do the ones selecting the CL check to see if the member is active in the group that they will be chosen to be the CL. This has been a big problem in one group. Most people don't even know who the CL is because we have never seen any participation by them in the forum. Active participation by the CL would prevent any member who just wants to run the course of the discussions from complaining and the CL deleting a discussion on this one person's word.
Please don't tell me this can't happen because it does and it has.
To be fair to all if a CL doesn't participate in a forum of which they are CL, they should consider vacating the position for someone else to assume.
By PearlB  Feb 18, 2009
107
I think you are one great guy PaulDS x
By Breathes  Feb 10, 2009
106
I would like to thank the acadamy.................
By TexasMS  Feb 10, 2009
105
Applications for this round of Community Leader positions are now closed.

Thank you to the over 100 members who put themselves forward for this opportunity.

We'll begin contacting candidates early next week and training will commence immediately.

Thank you again!

Paul
By PaulDS  Feb 09, 2009
104
Thanks, PepperMan and Dizzy68.

Both of your posts speak to the importance of having CLs who are long-standing members of the community they help with.

Rather than hire more support staff to cover abuse reports we thought it made more sense to let a trusted member of each community help to prevent tense situations from escalating to that point. We have so many abuse reports right now, many of them for minor issues, and each one requires our time and attention to resolve. If we can resolve some items at the CL level, then we can focus on bigger issues like spam, trolls, and abuse.

As for polling each group, the impact on the support team is a better indicator than a straight vote. Especially when we have 5, 10, or even 30 thousand members in some groups. Many groups go for months without any abuse reports but others send reports every day. That fact played some part in how we decided to approach this.

Finally, I hope that some day every CL on this site spends their precious time here helping newcomers and sharing their experience with others, not fielding problems. Everyone has their "off" days and says things they regret but I'd rather see more acceptance, frequent apologies, and less hurt feelings.

We all came here looking for support in a world that too often offers too little. A little strength on a daily basis, hence the name.
By PaulDS  Feb 09, 2009
103
It still isn't right but bring it on. All it sounds like to me is Paul and whoever Jesse is are OVERwhelmed by the amount of stuff(abuse reports) they have to do, EN-listing or appointing a CL will help THEM and their duties be relieved. Passing the buck. I would think an appropriate way to handle this would have been to GO TO EACH INDIVIDUAL community and ask THEM(polling) since they are the members themselves what their opinions and thoughts were on the CL subject instead of just implenting it. Just because a CL has worked so far in let's say the Depression board DOES NOT mean it will work in ALL the MEMBER groups. Shouldn't the choice be OURS as to what WE need NOT YOURS or a CLs to deteremine that?
By dizzy68  Feb 09, 2009
102
If any community wants to get to know a CL please feel free to PM me, I will visit your group in a thread (I have to join your community to do so) and answer any question you have as honestly as I can. I have been a CL in the depression group since the CL program began, so I have some experience.

I do NOT want to be CL in any other groups, so I have no agenda there.

My view of censorship is fairly simple. I don't like it when somebody signs a get well card with "you wouldn't be in the hospital if you didn't go skiing drunk", but support a person's right to state that "drinking can impair judgment and cause you to hurt yourself".

We have a lot of experience with closing posts in depression. More than 75% the time when I close a post I have been requested to do so either by PM or directly in the post itself. And I think that anytime a person has asked for their post to be closed a CL has done it without question.

We are not perfect, and I get feed back from members pointing things out to me. When I got the position of CL I promised to listen to every complaint anybody gives me, and to reply to them if I could. I believe that I have done this.

Paul is very serious when he says that a CL must be a trusted member of their support group. If a majority of the users do NOT support the CL then they will run away from the post in a huge panic.

Peace
By ThePepperMan  Feb 06, 2009
101
I think CLs can be positive for our groups. One of the things I've noticed is that trolls and scammers and some fights usually come on late friday night and over the weekend allowing for more damage. A CL can take action right away.

The CLs will be given training and if they abuse their power they will not remain a CL.

I see it as a way our groups can have more control instead of taking problems to the head office they might be able to be resolved within our groups.
By Maryca  Feb 05, 2009
100
I'm very impressed and moved by your post Paul. I always wanted to know what DS's take on CL separation in the diff. communities was. And I think that there should be a difference in CL's when placing them according to what they requested. I think I speak for many when I say that your sober time is not boasting at all. It's something your proud of. And something not easily attained. Yet in your case you have so far overcome it. Shows strength, endurance and reflection in what you believe in.

I personally have always wanted to know what the office environment is like at DS lol Curious like how close or far away everyone is and who sits by a window etc. lol Let me ask this....does the DS staff ever read anyone's "public" journal entries? Do they see how some of us started and where we are at now? Hey...that may be a good idea for those requesting to be a part of the DS CL family. ;)

Well I wont take up too much more space. Just wanted to note that I enjoyed this blog entry.

~Joe
By TekJoe  Feb 05, 2009
99
I love the passion in this thread, thank you. I am going to try to cover a lot of territory in this post and will follow up with more specifics in future blog posts.

Your sense of ownership of DS has always been important to us and became more apparent when we chose to sell the site to HSWI. So many of you were afraid that drastic changes would force you to leave, end dear friendships, and break up beloved communities. Rumors of monthly fees and advertising mayhem were everywhere. Well, DS has been a part of HSWI for two months now and none of those fears have come true.

We have also had the CL program in place in a few communities for several months and we've learned a great deal about what works and doesn't work. CLs, like all members, care about keeping their communities safe from the occasional troll, watching out for spammers and abusers, and helping other members to recognize the importance of every opinion expressed and to avoid engaging in personal attacks.

What sets CLs apart is that they have a few, very few, tools to help them that are not available to everyone.

In order to be effective, and I have stressed this over and over, a CL has to be a trusted member of the Community who knows the other members, knows their personalities, is willing to let them express themselves freely, and only, ONLY steps in when a post crosses the lines of the ToS that we all agreed to when we became members.

We recognize that a CL in the Depression community will probably face a completely different set of needs than a CL in a parenting community. The conversations will be different, the questions will be different, but the need for their knowledge, strength, and experience will be just as strong.

We honor the differing personalities among the communities and have no interest in homogenizing the DS experience. What we do stand by is the essential need for every person on this site to be honored and respected without fear of personal attacks.

The CL concept arose from our desire to allow members to take a more active role in their communities. Many of you have stepped forward already to welcome newcomers, share your knowledge, strength, and hope with others and taken an active role in reporting problems to us. We field hundreds of abuse reports every week, some of them quite serious, but many of them expressing hurt feelings over what's been said between members. We review each report and take appropriate action which in the vast majority of cases is nothing other than an e-mail stating the the ToS have not been violated and that no action will be taken.

We though that by offering a set of enhanced tools to those of you who already have taken the lead in your communities that we would help to build strong, more autonomous communities where ideas could be expressed and conflicts resolved before they get reported as abuse.

CLs will be trained by us and frequently coached about how to do their jobs better. We rust that you will report their missteps to us so there is a built-in fail safe. If, after training and coaching, a CL doesn't work out then they will be replaced. We think that having several CLs for each major community will be best since two or three minds are always better than one, right?

Please let me know your thoughts on our reasoning.

So much of what has been discussed here touches on the ToS and Rules of the Road. Maybe we should start a separate thread to openly discuss the details of these so that we're all on the same page. Let me know if that would be helpful.

As for my part in all of this. Twenty-one years ago I was a homeless kid with no chances. I got lucky when someone in the shelter where I ate lunch reached out to me and have never forgotten the power of one person reaching out to another person. I apologize if stating my length of sobriety comes off as pride. I'm just happy and grateful that I'm still here.

I was approached by DS in December 07 to become a contributing writer. I got to know the site a bit and pitched them to come on board since I had been hoping to find work that would merge my personal interests with my professional ones.

A year later this position opened up and I put myself up for it. So here I am, the often unpopular face of DS.

My job is to listen to you. To share your ideas, fears, and hopes with the creators of this site. It is also to hopefully give you insights into how this place works. I sit next to Doug in a 15'x15' office so we spend hours every day exchanging ideas. Believe me, you are heard.

I hope I've been able to calm some of the fears about the CL program and if I've convinced you of it's merits I invite you to apply.
By PaulDS  Feb 05, 2009
98
Just a quick thought: this is a place where I have learned from the mistakes and the successes of others. And I have learned from being able to be myself in a diverse comunity and learning how what I say impacts that community, becoming a better person along the way, somehting I take out into the "real" world. If I wanted a professor or a therapist, I would take a class or make an appointment. I don't want a leader. I want a community. And the community I have been a part of for more than a year now, DS, has done wonders for me in so many ways. It really, truly is the freedom and the lack of designated specific leaders that makes this so real and such a human elarning experience for me. I really wish I had the words to help you understand this concept, Paul. I will probably keep picking away at that for awhile, but if I have to be censored by people who I am not even sure how they got to be censors (except maybe they got power by bullying or because a populace acquiesced to their having power) (yes, think about history), I will go somewhere else or just go back to my heavily-censored real world. Being able to express myself here, freely, has been incredibly freeing, life-saving and has improved me as a person and I take all of that back out into my day-to-day living. When I get out-of-line, there are people ehre who call me on it, but they do so because they are simply emmbers of my community, not because they ahve some special power to 'do' things to me. I like what hockeymom said about the fact that 20,000+ posts here daily speaks volumes as tor eality. A reality you propose be changed. To what end? And for whose benefit?

A little bit about my backdrop on this: my mother is a nonJewish Holocaust survivor. When she was 10yo, the Nazi's took Warsazwa & my mother's schoolteachers were told not to teach anything about Polish history and other specific topics. My mother's teachers would secretly meet with groups of 3 or 4 students at a time, to teach the forbidden topics, at the risk of their very lives. Freedom of thought & speech is important to me. When the Communists took Warszawa, my mother's childhood friend, who was still living there as an adult, and for whom I was named, was teaching Constitutional Law at the University. She was then imprisoned by the Communist government because she would not stop teaching Constitutional Law. Freedom of thought & speech is important to me.
By anne7676  Feb 05, 2009
97
I keep thinking I will drop this and stay away from posting anymore here. But it just occurred to me, that the fact that as you tell us Paul, there are 20,000+ posts daily is in itself, proof that people feel safe here already. And those who don't, ...well, I know that many many people have finally posted after reading and watching for a period of time.

One of the wonderful things about DS has been that in encourages people to be proactive. To make the decision for themselves on how and what to post. It's how we learn, by other's examples, by making our own mistakes. Maybe there are communities where people need someone to facilitate that....where people are so insecure that they need the assistance. But the communities to which I belong are hell-bent on empowering people...and it's done by putting everyone on equal footing. A CL in those communities will only stifle the free-flow of communication, and in some of them...it can be literally life saving, that normal human discourse be able to take place, especially when someone has a rough and painful vent....It can't be hampered by anyone thinking "I hope the CL will allow this post" or by having to temper your thoughts because you are afraid of what someone in power will feel.

I, like Anne7676, would like to know what YOUR qualifications are to be appointing people to this position. And what your criteria is. And how you will judge these people, to decide they are qualified.

I am truly unhappy with the direction my beloved DS is taking here. And all to consolidate power to satisfy someone's egoic agenda. None of it is necessary. It is YOU, the folks who feel this is necessary, that are afraid of freedom....There were tyrants in history that started out this way...trying to first put a small control on people...and it just grew. The tough thing about an ego...it's never satisfied, always afraid of others, and only interested in itself....

Too bad.
By hockeymom5592  Feb 05, 2009
96
February 23...that's more waiting than I thought, lol. Anyway, I'm glad you're doing this Paul. I hope these new CLs can do the job.
By CloudStrife  Feb 05, 2009
95
I continue to be very uneasy with some of your comments Paul. They seem very antagonistic to me at times. So why would i want you to be in charge of this place? Who are you anyway? Can you give us some info on you and where you come from? Maybe if I knew you better it would help me accept your autocracy. (But probably not.) From your profile, it is clear that you are proud of your sobriety as a recovering alcoholic. Congrats on your sobriety, seriously. But some of your written word "behaviors" are very alcoholic in nature (I recognize). My point (in part) is that none of us are better enough or smarter enough than the others here to be "in cahrge" of this place. I love it that this place is a self-monitored free-for-all, that is what has made it so icnredily important to my life, to my survival. I will leave if there are monitors everywhere. How the heck could you possibly figure you could "pick" people who would be acceptable to 100% of the populace here? You can't! So you will automatically alienate a certain segment of the DS populace by way of an unidentified power-assignment. What is the point of making some people more powerful than others? This needs to remain a place of freedom, not a place of censorship.
By anne7676  Feb 04, 2009
94
So HusbandOz, if I am totally ticked off at something that my ex did to my son and I post a thread to get some support, a thread that maybe uses language you object to...then....the CL's have a right to pull that right? Because hey, it doesn't follow the criteria of positive, supportive and it attacks someone, and it may even used some questionable language. And you think that's just fine, because DS is not about us baring our souls and letting our true friends help us out....It's about being nice, and sweet.

BTW, I am also an administrator of a group. I was appointed by the founder of the group, as she could not always be there. And I have yet to even consider pulling a thread, or censoring anything on it. But....I wasn't asked to do it, and I would never abuse my position. But not everyone is that way...and someone applying for the job, just might not have your best interest at heart...or ds's. As an admin. I find that the community weeds itself out...Without my help, or ds's....
By hockeymom5592  Feb 04, 2009
93
I'm thinking that some are getting a tad hysterical here. If we are all positive, supportive and don't personally attack someone, then you are not going to have a problem.
Couldn't be more clearer to me! Lets not get paranoid, and greatful they are consulting with us at all. Its their business, we don't even pay a membership. If you don't like it go to Myspace or Facebook and moderate yourself!
My wife had been an administrator of a group for a few months here at and has no problems, no dramas, and no big heads. Clearly some groups need a CL and i welcome it. I'm sure there will be some bugs in the system, but ultimately DS is still the head moderator, and it won't take long to weed out problems. So how about some calm heads :)
Thanks for consulting Paul.
By HusbandOz  Feb 04, 2009
92
To give someone, ANYONE, power and control over what others say is just wrong. It invites a personal agenda, it invites one person to feel they are more important than another. It invites power and control on every board here...

No, it may not happen. But......it may. And suddenly, one board that has been helping people suddenly is censored to advance someone's personal agenda, someone's ego. And you people at the top, that are planning to do this.....show us, the regular members, the common folk that come here for help, to vent, for camraderie....that you don't think we can handle the ups and downs of the written word.

For heaven's sake, we are all anonymous!!!! Go ahead, threaten me...you don't know me, where I live, what my name is....What are you, Paul, so worried about. We can just ignore what we don't like....There are TV shows that are offensive to me, I JUST DON'T WATCH THEM. If a thread offends me, I just ignore the writer. What offends one, may not offend another, and who are YOU to decide for ME????

We're not in kindergarten here. We don't need the principal to come in and break up a fight. We need to learn how to disagree with respect...if that's what goes on in a thread. NOT have someone pull a thread, or a post....

The whole bent of this is alarming to me. I have loved DS, it has kept me sane in my darkest days. But now, someone wants to come along and mess with it. To take away the security and freedom that we all get from being able to come on here and be ourselves.

You need to step up, and have faith...that members of DS are, and have been up to the job...that's why it has grown to be what it is....I have yet to see a newcomer not welcome, a disagreement not resolved, a trouble maker not chased out.

Whats your agenda, Paul. You're the one doing this...when no one asked for it or wanted it...that I know of....What's your agenda? Why is it so important to you to put someone of your choosing in charge of a board?
By hockeymom5592  Feb 04, 2009
91
Tho I do not agree with any of the Boards needing a Moderator...I do agree that there are times when issues arise that Need to be Dealt with...you were on the right Track when you added the "Ignore Feature"...but that Feature does Not help once a Thread has Lost control...one Feature you Really Should Consider is the DELETE...if I write a post, and I see it has gotten out of hand I should be able to delete that Post...period, taking away the negativity in one swift Motion, Or if what I wrote did Not come off Like I Intended it to, misunderstandings happen ALOT when people do not Hear what you are saying, only reading your words, we are Not professional writers...sometimes we come off a tad Fuzzy...any post written by a Persom should be able to be Deleted by that person...Kinda Like in the Journals,...same set up...but on the Public boards instead...I think That alone would Solve a large portion of any board issues that arise...

any person Moderating the Board, may already have personal issues with another member...OR...most of us are on our Home computors...what if a teenager, or one of their friends decides to PoP on and Decide to have a bit of "Harmless Fun"...I do not feel a Moderator is a good idea...but hey...not my board !! I just live here !!
By DakotaRose  Feb 04, 2009

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