Marriage and Family Therapist
Cyndi Sarnoff-Ross is a licensed psychotherapist with almost twenty years of clinical experience in the fields of clinical psychology and organizational management br br She has worked extensively with a wide variety of…
Is Civility Dead?
Posted in Anger Managemen... by Cyndi Sarnoff-Ross on Sep 25, 2009

With all the recent news about people shouting out inappropriately in public (think Serena Williams, Joe Wilson and Kanye West), it makes you wonder what has happened to our internal editing mechanisms. It seems like anything goes these days and while public figures are openly admonished for their outbursts there doesn't seem to be much of a deterrent for general rudeness. Thankfully, I think it is still a minority of people who leave the rest of us with our jaws hanging, wondering if we imagined the indiscretion or if it really happened, but the line seems to be getting moved further and further away from civility everyday and it has left many of us wondering if civility is dead or at least moving precipitously toward its demise. 

I am certainly an advocate of free speech and freedom of expression, but have we really lost the ability to express ourselves without being rude? As Barak Obama asks, "Can't we disagree without being disagreeable?"  I am not suggesting that we return to an era where people stood on formalities and the whole world was rated G but it seems to me that things have gotten a bit out of hand.   Admittedly, I am from the era where Lucy and Ricky Ricardo slept in twin beds on television because that was the purity code of the time. That was just silly and even I knew that back then. But maybe, just maybe, the media has gone a bit too far in helping to desensitize our eardrums to foul language and rude behavior.  It has long been known that the more we are exposed to something the more comfortable we become with its presence even if it is distasteful.

Even here on DS, amidst this wonderful supportive community, healthy and vigorous debate sometimes devolves into nasty personal attacks. I welcome differences of opinion, as do my colleagues here at DS, but when I write about something and it generates comments to me or other members on the site that are nothing more than ad hominem attacks, it is disheartening.  The anonymity of the internet provides a safe haven for people to launch invective and anger and express themselves in a harsh way, without regard for the feelings or viewpoints of others, the very basis of civil discourse.   There may be any number of psychological and personal reasons why people act inappropriately but, as the recent backlash in the media displays, society does not generally view these reasons as legitimate excuses.

There have been numerous news articles about the subject.  P.M. Forni who heads the Civility Initiative at Johns Hopkins University and is the author of The Civility Solution: What to Do When People Are Rude notes in an article in USA Today that "American society is among the most informal in the world, and often that informality crosses over into incivility.  Now, you add the informality of the Internet to this culture, and all bets are off.  It's an age of total disclosure and total expression, with very little concern for the feelings of others."

I throw it out there for discussion, but it seems to me to be a perfect storm of several components including: a growing attitude that what I want is what matters most which leads to selfish behavior; a general coarsening of societal norms attributable to numerous factors, key among them the media focus on self-absorbed celebrities and our society's fascination with them; and the immediate and often anonymous nature of discourse on the internet.  The fact that there has been so much buzz around these recent celebrity outbursts may be an indication that there should be and is some soul-searching going on.  Or have we already moved on, the discussion lost in the din of the latest news cycle? 



Displaying comments 52-33 of 52
52
Shoot When I see bad behavior I am not afraid to open my mouth and say things like "i bet their mother taught them that behavior" without any remorse. I have nothing to lose and maybe they have something to gain.

Saying the wrong thing at the wrong / right time I believe is really a matter of choice as to how you wish to be perceived at the time.
By nobody666  Nov 03, 2009
51
I witness and EXPERIENCE the disrespect from toddler, to teenager, to adulhood. I just believe it starts in the early years and you tend to carry it with you to adulthood from home to outside the home.
http://www.club-penguin.org/
By hankjmatt  Oct 26, 2009
50
No we can not. Life is lost to the rude. it isnt soceity. It is the sad case of the libereal media that promotes these bad outbursts.
They report the sensationalism to illuminate there own aganda thus promoting a hidden motives. I never really noticed this till I started traveling and was privey to watch and read lots of news.
The views on the enviroment or the worst right now. One side sells oil. The other side sells carbon credits. They both want to buy control with what they sell. And steal from the middle class.
God help us.
By matt784  Oct 22, 2009
49
Hello

Very good points. Ironically, the people you mentioned above will probably go downn in history as having bipolar. It seems bipolar is the new "Catch All" explanation for rudeness which is infuriating.

The current generations do not have any refernce points to compare rude and acceptable behavior. Why? Because we have become lazy as parents. The problem is that everyone is so fearful of going against the norm that we go along with what everyone else is doing so we will be considered "Normal"- so we can fit in and not be marked as odd or weird.

Today if you spank your child or discipline them- you are considered abusive.Television has taken away a parent's position as authoritarian and leader of the household. We have nothing to support our position so the children get away with murder.
This is why I believe rude beahvior is becoming acceptable.
By Keleclectic  Oct 11, 2009
48
I agree with redheaded granny that the world has become a mess to the point we never thought we would see. I just don't know where this discourse in treating others as yourself started and I certianly don't know how much worse it can get before or if it gets better. I certainly hope it gets better, as that is the waty God wants us to treat not just others, but our families and children too! US was founded on religious freedom, but the ACLU wants to cut off religion to it's knees and send it packing. God loves the unbeliever the same as the believeers, it's the human race (or in the Bibile its called the flesh) that has brought all this messy stuff that we see, hear and because of the media it's pounded into our heads. Then you add the Internet and it's gone global. I just pray that God will have a way in people's lives individually, then ffamilies, commmunities , states and then the nations to bring us and US back into harmony with ourselves, as that is where it starts.

I hope I did'nt offend anyone, but I'm grateful for DS so we can share in our opinions and learn from one another!

Sheila
By SGoffCott  Oct 06, 2009
47
I spoke to quickly and simply. Yes, civility is dying, and we stand by and watch it happen. Thinking the next person will have the solution to this major problem. Hollywood is a huge part of it, so are the Rap singers who use filthy language and movements and so do our leaders in our towns and capitals and in Washington DC. The way people stood on the overpasses and alongside the the highway clapping their hands and urging OJ Simpson on as he was being followed by multiple police cars. You and I both know if it had been us, Stop Sticks would have been used and we still wouldn't be seeing daylight yet.Sports games are turned into reasons for rioting,burning cars and businesses. Home invasions are continuing to rise. So are drive by shootings.Civility is not just good manners but how we act in our life as well. The habits of dress are so embarrassing now. Men and boys wear their pants hanging so low you see their underwear, and women and girls wear thongs and when they bend over or wear too short a dress you have a clear view.More elderly people are being attacked everyday. We say it is ok to teach evolution in our schools, people scream to use the Koran in court but we have people who scream even louder to take away prayer, keep it off the school grounds, battles over Christian decorations during Christmas. The TV ads are full of beautiful young children that are given roles to play as sarcastic children while they speak to their TV parent. The TV shows are even worse. There used to be a balance of family programs to keep from watching other non-family friendly shows, not any more.
I was brutalized by an older sibling and I knew when I grew up I was not going to treat anyone the way I was treated.
By redheadedgranny  Oct 05, 2009
46
No civility is not dead, but those of us who remain civil should speak out more against those who are not and trying to drag us down to their level. It doesn't matter how we were raised, when we become of age we choose what we are going to be like, bumps in the road, yes, but eventually maturity sets in to where we put others into consideration and not just ourselves.
By redheadedgranny  Oct 04, 2009
45
TY for post,l agree w/terriann
By chipchip  Oct 04, 2009
44
Very good article and responses from everyone on this subject of civility.

I agree that manners and politeness seem to be a lost "requirement" for social interaction in the society in general. Gone are the days of Emily Post etiquette lectures and boy scout films with the message of helpfulness especially to seniors. The job of teaching manners to the young is not only with the parents, but also lies with schools, neighbors, coworkers, the media, etc. all working together. It takes a village tor raise a child. This idea seems to be lacking as does consequences for poor behavior. Exreme egocentric behavior is often rewarded with no consequences or admonishment for a lack of civility.

I myself always address others as sir and mame while in public followed by execuse me please. Others seem to appreciate it and I feel good about myself doing it.
By terriann1000  Oct 04, 2009
43
Hello my name is Ann. It saden's me dearly, Because we still put the blame every but where it really belongs. In our own personal beheviors. I had a mon sometimes, no father, my mother never cussed, but was quilty of other things such as yelling, beatings etc. Things that were hush hush back then truely. The neighbors some the same some much better, real parents . I was not tought love , self esteam, none of the things children shouls be brought up with. And to this day I am a very good women, I hate cussing, I am very polite to everyone. I am self employed How I treat every one is very important to me, not just because of business but over all who I am. If I were one to yell , cuss and act like I have no common sence which is what is the problem. we make excuses for every thing now adays. Freedom of speech. trye you have that, but no pride in your self because It was.nt tought or if it were you just plain don't care. and here in lies the issue. It doesn't matter how you were brought up what matters is when you reach the age of understanding that we realize we have a choice to do better for ourselves. you can make excuses and be weak or chose to be better and strong in heart and mind.And I do believe if you give those who wrong you power by continuing to dwell on past issues you never move forward. Doingt for others is always a great thing. But do for those who truely are in need . not for those who chose to throw there life away, or makes excuses for there sad behavior, We need to stop enabling those we find offsive and stand up again for respect, intrigity. pride and honesty,when you give your word you mean it. Back in the day when men were men, Well I could write much more but I feel I have said what matters. Just remember how you act is what will come back, We have the power to change so we can all be proud/ it is up to you.
By hungryheart51  Oct 04, 2009
42
Recently I had a boyfriend of my daughter's call me a "failure as a mom." He said this in the heat of an argument. I banned him from the house and made my 22 year old daughter break up with him. I told her that I didn't care what any of her friends did, that this behavior was unacceptable and that one has to draw the line somewhere. She ended up going back with him and I told her to leave my house. She moved in with his family for about 2 months, hated their rules, and discovered that the guy had a different side to him and broke up with him on her own. I guess the moral of this story is that we need to demand nothing less than respect and have boundaries that cannot be crossed. The guys parents tried to raise him right but between society encouraging an "anything goes" mentality and parents being afraid to give consequences, this is the kind of behavior that we get.
By babs98019  Oct 04, 2009
41
I think that when you have moments like this, youare right, it's time to look at this situation seriously. Personally, I think the beginnings of this is directly related to how children are taught and brought up in the home. It's the parents responsibility to teach awareness of others and how to treat people. It seems there are so many people that want to blame the educational system and that is the worng place to make such a charge.

I feel that not only this delaine in civility is only part of the total equation. Parenting if taking seriously, meaning, parents take their role seriously by putting parenting as nomber one as I have. I never expected others such as church teachers, school teachers or even grandparents to raise my 2 children. The way children are parented is the "root cause" of so many societal issues: civility is the beggining of the demise of socirty, then there is the increase in crime that is because too many parents are absent from their children; either becasue they put keeping up witht he Joneses first--having a bigger house and 3 vehicles in the garage and driveway (that children see this stuff and it's stuff and they think they can just get it without working for it),
and you have parents that are not physically absent from their childeren, but they do not spend qualtiy time with their children, not just when their babies and toddlers, but their whole growing up period that helps them learn who they should be in this world (like during Middle school years when they are beginning to feel some independence - they still needs boundaries given to them through HS adn beyond in order to learn how to act and treat others, if you don't have your children doing chorses for example, they expect everything is going to be given to them) and they never learn (1) how to get along with others whehter others are very similar to them or there are differences (look like each other, different races, diffrent religions, and socio economic differences, (2) responsibility for not just your actions, but the responsiblity you learn that you as a person makes a difference in the whole (society), and responsibility for earning money to pay for what you want (this starts, or can start as young as 3 yrs olf if you do it right), (3) holding them accountalbe for everything from their actions to their grades (there are consequences of your actions if you teach them this, by holding things back to teach them a lesson (no TV time, no computer time, no cell phones at the age of 8 and younger -waht a joke- I say no cell phones until their in the 8th grade personally, removing their driving priveledges, even when they are learning to drive, no letting their friends come over to play or spend the night, etc) and the other what we call peers in this plays a role (like teachers, extended family and neighborhood friends, and church family members) but they do not play the critical role, that role belongs to PARENTS! So we need to change the way peopel put off their parenting resposnisiblity to others - That is a grave misktake - that just perpetuates the overview that others are responsible for what ever happens in your life, not that you are resposnible for your own actions.

I know their are cultural isses, like TV, Music, etc. that play a role in the demise of how young people view themselvesd and the world, but even there you have as parents the upper hand in determining what they watch, what they listen to that affects their view.

I simple say get parents back to TRUE PARENTING and it will take a generation of two to make the differnece, but I still have faith that we as a country can get back on track only IF everyone takes respsonsibilitiy for their respective responsiblities in life!

Sheila
By SGoffCott  Oct 03, 2009
40
iiiii aam fifrose 1. iii ccant write much bbut if anyone was to read my very early journals about year ago.
foorr over 10 years i hhhave been bbeing hurt bby trying to bbbee a mmorall aaand ethically ppperson and teacchher.
its ttttto a point wwhere i have lost faitth in justice aand eeducationalll sssystems . mmmany who hhhave power abuse it so badly and getting away wwith it aand ttthe media ddoesn't help.

wwhhhaaat happened to me i wouldnt waant it to happen to anyone else. and, i so badly want tto tell montel williams not only to help me but to let people see the terrible injustices done to ssome very ethical, generous, and dedicated people. and, it hurts so deeply when you knoow you are right and did nothing wrong and you keep getting hit from one side to another.

i gaave 100 % of myself to my students anddd we had sssuch a goodd raport together. , annd --- i cant write anymore right now

except to say by being moral and ethical and still trying to be- it has desstroyed my life and my story was never told and i haave all the documents, even tapes, pictures of my precious students and i was hurt for being goood.
i want to tell montel williams cause not only dddoes he understaand physoiical pain of as i have fibro but he would understand emotional side as well annd to read my over 300 pages of why not to suspend license never was read and i am being punished for nothing been disrespected, etc.
ain my situation the power has gone to their heads so badly no one shoould bbe hurt this way.

so much is hiden due to powwer as what happened tto me -- all i wanted was to be best matth teacher ever which i was practically their and to make math come alive for the students which i did. and, sheer jealousy too is bad in workplace.

in my case, someone like montel williams i really feel he could end my ongoing nightmare that i am having to live. i really feel he is my last hope. its haard to move on when you are constantly being hurt.
and things being covered up.

i don't want to see aaaanyone huurt as i hhhave been and still am. i aam ssorry iiiif i went off track.
i am overwhelmed by aall ttthhatt hhhas bbbeeen haappeninng tto me. .and by what i seee..
i wish that ppeople wouldt putt themselves in other peoples ssshoes before they would speak or remark sso as not to hurt anyone. iit may beless hurting.
By fifirose1  Oct 03, 2009
39
After reading some of the other comments I still say that ego is the problem and yes the media promotes it and no one opposes this disturbing idea of what they confuse with self esteem. If you want healthy self esteem, try helping those truely in need, try being polite to everyone and putting others before yourself. I agree when someone does something rude and obnoxious the person who speaks up that this behavior is not acceptable is the one labeled rude. More people should speak up when they see bad behavior and maybe, just maybe the next time there may be second thoughts before you act like the world is here only for you. I believe the world was truely better off when the philosophy was kids are seen and not heard (but not to the extreme). Too many children are in charge and they know nothing about anyone but themselves with the premise that they will have low self esteem if they are taught the proper way to exist in this world. I hope this destructive trend gets corrected because it is contributing to many of the wrongs in this country.
By desrtrse  Oct 02, 2009
38
Whether we are williy to admit it we all have become directly or indirectly members of the instant gratification society. The thin line between 'needs' and ' wants' has become so distorted that many are unable to distinguish one from the other. There may be many things that we think we want (no need to elaborate), but then there are those essentials things that we do need...food, clothing, housing etc.
This in may ways has contributed to the steady decline in the exercise of civility. True we all can sit back and blame the media, the worship of the altered body beautiful and the life of those that the media portray as having a 'celebrated' lifestyle. Alas, we all support this deranged portrayal, we buy thr products, we buy the publications, we watch the shows on tv and at the cinema. We have allowed values to drop or be come so egocentric, that vices have become virtues...so the 'media' plus us are guilty.
We cannot shake our collective heads and wail at the lack or non-existence of civility/ manners of the young. No there are many adults that are even less civil than our young. Many of us young and old neither have or have heard the words please and thank you. So we hav e to ask, why is this so?. The answer is simple and yet complex, they have not been taught the value of these words in the home. The family is still a micro reflection of our macro social order. So please, do not blame educators or the deranged egocentric media. Parents teach your children the need to be civilised, to use those words that will open many doors.
We all share this burden, we all have a responsibility and a duty to assure our future generations of the ability to act with civility .
To this may I add a further observation? The noticible decline of the use of 'Prudence' in our social interactions.
By harbourguy  Oct 02, 2009
37
I think the present state of things is due mainly to the lack of discretion shown by the ego centered media culture. It sets the precedence. People, more specifically young people who are still seeking their identity are vulnerable to this influence. There is a decline in ethics--a lowered expectation in developing ones character. The "anything goes" mentality creates a climate where self discipline gives way to acceptance (even of the lowest nature). Nothing "great" was ever created without self discipline.
By LisZ  Oct 02, 2009
36
Cyndi: Great article on an extremely important topic. In my opinion, it has to to do with self-esteem. Many of us think of self-esteem in terms of simply not behaving that way. For me it is not that simple. I was taught by my therapist years ago, a concept of power preservation. I simply will not allow anyone to have enough power over me to where I "lose it". I, therefore, retain my esteem, and if anyone is perceived negatively, it is the perpetrator.

There is no debate about the media's role in this. Smarter people than I have tried to devise a way to stop it. It probably will never be done because of the preponderance of the populace who respond to that sort of media likes flies on garbage, if you will excuse the expression!

Lastly, I do not hide behind the internet screen. Therefore, my signature.

Richard J. Warren, PhD
By doctordick  Oct 02, 2009
35
Idon't think civility ,or politeness is dead. Ithink in most people it's sick where it needs intensive care. Men aren't gentlemen , women aren't ladies. what else can I say!?:
By willroi  Oct 02, 2009
34
As well as our egos being in charge as the previous poster stated, our ids are being constantly manipulated as well. It's not only celebrities and the media promoting the uncivil climate, but the people footing the bill for them in the form of advertisement. But I digress from what prompted my comment.

Unfortunately all too often I find myself unable to stop myself from correcting people's bad behavior. Sometimes I observe people doing things that are totally unacceptable to me. When I speak-up and say that I don't approve of their rude or inconsiderate actions, I am labeled the rude person by them, as if speaking were the only way in which people are rude. Difficult people who seem to believe the rules of civility apply to everyone else but themselves really get under my skin.

A couple of weeks ago I was standing in line to pick-up previously purchased tickets for a sporting event. In spite of barriers being in place and signs indicating will-call in one line and purchasers in another line, everybody somehow was jammed into just one line. Not wanting to appear rude myself and creating a scene so I could get to the ticket window clearly marked will call more quickly, I went to the end of the existing line instead of pointing out to all the others in line that this was supposed to be two lines, not one.

Just as I was nearing my goal, a woman in front of me shoves the barrier aside and allows about ten people to get in front of me. I couldn't help myself. "Hey, there's a line here! Why can't you just go to the back like everyone else?" At which point one of the women in the offending group says, "Well we're all together in a group" as if that justified their barging in front of about 40 or so people including myself.

The upshot of this is one of this group proceeds to the window with the will-call sign over it and proceeds to initiate what is obviously a new purchase transaction for about 20 seats that they are insisting must be all together. There was only the one will-call window but 7 or so other windows clearly labeled purchase. What had started off as an event I had been looking forward to was marred at its very beginning by people believing their perceived needs/wants superseded everyone else's.

My dad had a saying for describing people behaving like this, "Big me, little you."

Nice article Cyndi.

One more thing.

Have you been reading the flame wars over at ZDNet News and Blogs too? There's nothing wilder, and I must admit at times entertaining, than techies getting bent out of shape over fleeting technology.

BTW, I'm on a campaign to get people to stop calling us "geeks." The term originated to label a particular type of circus sideshow performer engaging in disturbing acts like killing chickens by biting their heads off. Perhaps part of the problem is acceptance of such labeling, especially from people who are intimidated by technology or too lazy to understand it themselves and then believe, such belief once again being reinforced by advertising, real people need not be bothered with such things--their stuff should "just work." I urge trained, certified electronics technician and potential customers to refrain from engaging with a company that uses "geek" or "nerd" to describe or name their tech support or repair service. It dehumanizes and marginalizes the people doing such work. That is unless you're an Apple tech--then you're a "genius" working in an Apple store at their "Genius Bar." And thats condescending and/or facetious/sarcastic. It goes from one extreme to the other, doesn't it? I have no problem being called a technician even though I think of myself as an artist. LOL ;)
By DJChandler  Oct 01, 2009
33
All I can say is yes, and the reason is that ego is in charge and this will always create problems all around. The egos are so huge and controlling in this country I can barely breathe!
By desrtrse  Sep 30, 2009

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