Marriage and Family Therapist
Cyndi Sarnoff-Ross is a licensed psychotherapist with almost twenty years of clinical experience in the fields of clinical psychology and organizational management br br She has worked extensively with a wide variety of…
How To Help Someone When They Are Having A Panic Attack
Posted in Agoraphobia & S... by Cyndi Sarnoff-Ross on Jul 28, 2009

 

The other day I was trapped in an elevator. It was a hot and very crowded elevator. I noticed a woman crammed into the back corner in this dreadful space with her husband and 2 very small children and she was very clearly beginning to panic. There was a pregnant woman with an older child and her husband as well who was extremely calm and even joking. Then there were the rest of us that were somewhere in between the emotions of calm and total panic. I heard a man's voice say, "don't panic" in a relatively firm and somewhat harsh tone. The harsh tone may simply have been what it sounded like through my own anxious filter in that moment but nevertheless in was not a calming voice. The advice was clearly sound and rational because panicking in that situation is not useful but if you have ever experienced any kind of panic then you know that being directed simply not to panic is also not all that useful. It can even help to full the fire inside you. Of course we were rescued from the sweltering elevator in about 15 minutes and we all piled out into the cooler air to catch our breath, so this story has a happy ending. Some panic occurs as a result of an event like the one I described here but most often panic attacks happen with no obvious precipitating event. Whatever way it happens  it is at best unpleasant and at worst it is terrifying to the sufferer.

Here are some things you can do to help someone else get through a panic attack:

1)      Help the person to slow down their breathing. Have them take a deep breath and then let it out as you count to ten. Ask them to breathe in through their nose and out through their mouth.

2)      Have them do a simple physical task such as opening and closing a hand slowly. This can help them to refocus and distract them from the anxiety.

3)      Ask them to count with you by fives which is also a distraction.

4)      If there is an identifiable cause of the panic either remove it from the presence of the panicking person or move the person to another location away from the source. This is obviously not possible in an elevator.

5)      Talk to the person in a calm but clear voice (which means one that doesn't sound like you are experiencing panic). You can say "it's okay" but avoid statements such as "don't panic" or "there's nothing to worry about" or "your just having an emotional reaction." These statements are dismissive and can even exacerbate the genuine fear that is being experienced.

6)      If the person is unable to calm down after about 15minutes, or you are not completely sure what they are experiencing is in fact panic, then seek immediate medical attention.

Often people who experience recurring panic attacks are aware of what they need in order to calm down. If you want to help a friend or a mate who suffers from this type of anxiety ask them what they need. Ideally you can have this information prior to the onset of an attack. Some individuals like to be held tightly while others can't stand to be touched. Some people feel better if they are on their own and need to get distance and others don't want to be left alone.

It would be great to hear from some of you about what you find helpful when you are experiencing panic. Since everyone's anxiety is unique to them it is valuable to have a number of different tools to chose from when trying to restore a sense of calm.


CATEGORIES: Tips
CONDITIONS AND COMMUNITIES: Agoraphobia & Social Anxiety  •  Anxiety  •  Anxiety Disorders in Children  •  Healthy Relationships  •  Panic Attacks
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Displaying comments 39-20 of 39
39
I was caught in our elevator by myself and it was not an easy situation.
My ds was ALONE in our apt and he was worried....he has anxiety/panic attacks.
I don't like small spaces as I am claustrophobic.
All I wanted was to get OFF that elevator.
so glad I had my cell phone and luckily I only had to be there about a half an hour to an hour.
People were talking to me through the elevator doors and got help.
It was stopped between two floors.
Scariest part was when it dropped and the lights went off.
Mostly I was worried because I had had a heart attack previousl to this incident.
I was glad I kept myself calm.
I didn't want my ds to be upset.
By LorT  Aug 11, 2009
38
I have told my family what is most helpful during a panic attack, and now they just ask me "what do u need"? That helps tremedously and i do disagree somewhat that being told im panicking or having a panick attack very helpful, as when ur in the throws of a full blown being reminded that its panic help to not think ur dying. Everyone is different, but i agree that telling those who are close to us what helps, makes them not feel so helpless when they witness one.
By pattys1961  Aug 08, 2009
37
Well, I'm trying to imagine how your process (above) would help me if I were having an anxiety attack.

1. Breathing control might help.

2. I cannot move during an attack, so couldn't move my hand.

3. I cannot speak during an attack, so couldn't count.

4. Getting rid of the person who caused the problem does help.

5. Hypnosis post-hypnotic triggers work much better than just talking.

6. Be very careful what medical attention you get. One doctor wanted to send me to an Emergency Room where I had been abused, which turned a mild anxiety attack into the major convulsions kind.

Some of your suggestions might work for akinesia and aphonia, but probably not for convulsions.
By Davilance  Aug 06, 2009
36
This was a great article-I also suffer panic attacks on occasion. We need not to be told "don't panic" or other such things in a demeaning tone. We know it usually will be ok but for some reason we have that glitch that goes haywire and we panic! I was in the hospital and they were taking me to another floor and there we were all crammed in the elevator and they were laughing at me "cause I said I hate elevators-was stuck in one once all by myself and had to be rescued! I hate the smallness and feeling of being trapped and the feeling the elevator gives my stomach. We don't do this for attention-we have these feelings that just happen and sometimes can't control the panic....
By texaslady55  Aug 04, 2009
35
I often get panic attacks when I am in the shower or driving at night. If I am driving I chant the lords prayer slowly (because I can easily remember it even in a scary situation) and really try to think hard about what I am saying. If this doesn't work, I pull off the road until I can calm down. If I am just a passenger, I close my eyes, open my window, and silently chant the lords prayer and take deep breaths.

If I am in the shower I sometimes sing to myself or call my husband to come into the bathroom and talk to me about something really normal and every day. I think talking and singing work well because it forces me to keep breathing instead of clenching up.
By semanticslanting  Aug 04, 2009
34
I am slightly agoraphobic and if I'm feeling the least bit off (like dizziness from allergies or low blood sugar) I often panic on my walk home from work, which is about a mile. The worst part of it is the very end when I have to walk across this long bridge to get to my building. On the left side is two lanes of traffic and on the right side is a railing with a small river flowing underneath, so if I panic on the bridge I know there is nowhere to go but forward or back. If there is something physically wrong it is often difficult to beat the panic and I just walk faster and faster until I come to the end of it, nearly in tears. If it is just me panicking for no real reason I can take deep breaths, in through my nose and out through my mouth, but the biggest thing that helps is distraction. I will usually take out my phone and either text someone, read through a text or two, or look at photos I have on there, just to get my mind somewhere else. Occasionally I can think to myself "I'm not going to die" and chant that over and over in my mind. But for me, distraction is the biggest help I know of. There are a couple of stores on my way home and I will stop into one of them until the panic passes, distracting myself by walking around and looking at the shelves. The worst part is being with someone else because it usually scares them, and the best thing they can do for me is to wait patiently while I take deep breaths and try to calm myself. It's no good to talk to or try to reason with me because that part of my brain basically shuts down. I have had panic attacks off and on since 1991, right after I got over a bad case of mono. They are much worse when I am not feeling well physically.
By jlynn3100  Aug 03, 2009
33
When I am experiencing a panic attack its really hard to think of anything rational or helpful. however one thing i find tht particularily helps is focusing on somewhere else in my mind, such as my favourite beach or place. Remembering all the detials of it helps to distract. Getting totally absorbed into every detail of this real or imaginary place is aboustely key. I imagine what I see, smell, feel, taste in the air and all the background sounds i hear. It is not easy to overcome attacks alone, but when you take yourself somewhere else in your mind it becomes...easier.
I hope this helps someone
By Ariadne5  Aug 03, 2009
32
Just another suggestion ,somebody told me about.....dr bachs rescue remedys...these are all 100% natural..plant extracts and hops.....many different types ,depending on the stress/problem setting off your attacks~~i brought the calming one for my daughter ,she had to either dilute it in water ,or put 4 drops on her tongue..(this she did)...she slept soundly......I`m now keeping this in my medicine chest....!!
By Rocky7  Aug 02, 2009
31
Ive had anxiety attacks for year's, I get warning signs of pins and needles in my jaw and produce more saliva, I can't calm down, panic too much, I get aggressive too, I don't like people touching me and fussing really don't help, the more people watching really makes it worse too, I don't like being left alone but don't like people too close to me either or i feel like I can't breathe, Silence help's me tremendously, usually I go to another room, get people to leave me alone then the person whop is with me has to be silent, no talking or anything, then i breathe deep till i calm a little but the attacks once they start do not stop and continue for a week minimum on and off 3+ times daily and I'm exhausted all the time, I find plenty of sleep helps me, Not being woke up too fast, Avoiding caffeine, I'm taking diazepam at the moment because nothing else works but I'm not addicted as I take them as and when needed then go to sleep, I'm also on cipralex which is so so but everyone is different, I'm all over like a headless chicken when I have the attacks but some people are static, they sit and panic..........
By eternallybroken  Aug 01, 2009
30
As a massage therapist, I sometimes am honored to deal with a person experiencing strong, out of control emotional release. Not the same thing as a panic attack, but similar. One large difference: a panic attack is pretty much automatically a bad thing, an emotional release is not. So I'm not trying to stop the experience, I am trying to help a person ride through it.

The process I use is:

1) In a quiet voice, ask if I can help. This is very important to me - it expresses respect for the person, let's them know I am listening to them. It is the opposite of saying "don't panic." The person usually won't answer. It's the asking, the listening, that are important. If they do answer, respect and follow the answer.

2) Tell the person to take a deep breath. Instead of counting, I breath along. That often works better than counting, as long as you aren't panicking too.

As a massage therapist, I'm usually in a position to use physical contact - I usually already am in contact. I keep in contact, continue deep breathing, and occasionally speak in a reassuring, respectful, and quiet voice. I am not a mental health professional, so I make no attempt to understand the underlying issues, offer no advice beyond the moment, ask no hard questions, answer no hard questions.

Once the episode passes, I try to make sure the person has a chance to rest and recover.

Obviously, if the episode lasted more than a few minutes, I would seek advanced professional help.
By Nax  Aug 01, 2009
29
I have had panic attacks in various places, work, grocery stores, etc. I find that Rescue Remedy spray works well. I am not sure what exactly the spray does but I find it a good distraction to get it out of your purse, spray, breathe.... If nothing else it makes you aware of what you are going through and allows you to focus on something different.
The biggest downfall of it, is the smell of your breath afterwards (not so great at work!) but gum or breath mints can help that.
By suzieqk  Jul 31, 2009
28
i only get this when i am forced to be in the same space as my abuser in court. i cannot remove myself from the situation it is out of my control.The legal proffessionals are not understanding and as in yur article are dismissive and exacerbate the situation. I will try to use 1 2 and 3 next time hopefully it will help
By Voiceit  Jul 31, 2009
27
i have had these since i was about 10 or 11 maybe younger had a hard time with them most of my life. sometimes there is a trigger like being in a closed in space i take stairs, high places things like that but sometimes theres no reason at all just my mind playing with me. as i get older they get less and less. but every now and again i feel one coming on. the one thing that helps for me is to talk to myself inside my mind i know that sounds waird but if i tell myself that its all in my mind and i tell myself to stay calm that i,am not dieing or it won,t be long and the ele ride will be over or whatever is causeing it at the time i find i can fight it and keep the attack at bay. about a year ago started taking ele and doing this everytime we went somewhere where i had to take one caz my hubby has bad knees and i don,t want him to take the stairs and have done well so far still have a hard time but i have my 2 little ones with me so that kind of helps and now i can take them by myself most of the time. but i still think that the stairs are better for my health lol.
By kauphy  Jul 31, 2009
26
The most obvious solution for someone suffering from panic anxiety syndrome is to always carry Xanax with them for these kinds of emergency situations. Doctors rarely suggest this but to a person suffering from this horrible episode, it is the most welcome relief, even just knowing the pill is there in their pocket or purse can sometimes be helpful in reducing the more overt symptoms of full blown panic.
By GageL  Jul 31, 2009
25
I do not know that I have ever been around another who was suffering a panic attack, but this information sure will come in handy if ever I am to experience such a situation. Thank you for this very useful post.
By BeatinBP  Jul 31, 2009
24
My panic attacks are associated with hypovolemia (too little blood volume), so my cardiologist told me to drink at least 64 oz. of sugar-free liquids daily and in the summer to drink one ounce of liquid per degree of temperature (90 degrees equals 90 oz. of liquid). Sounds like it wouldn't work, but it does. Check out the website for the Birmingham, Alabama Autonomic Disorders Center (google it) and see if the symptoms sound like yours. A malfunction of the autonomic nervous system can cause panic attacks, and the website has a lot of information on ways to minimize the effects of the malfunction.
By Hope51  Jul 30, 2009
23
i have ptsd. my "panic" is different from others. i dont always go into fight/flight mode, instead often i collapse in paralysis to the ground or a couch or chair. cant lift a finger even, may feel sleepy. whatever sort of reaction it is i find a comforting tender voice that has definite compassion is what helps me the most, and a tender reassuring touch. simple words of comfort..such as this will pass, i am here with you and wont leave, etc.
By sks  Jul 30, 2009
22
This opened a big o'l can of worms. (Open discussion) I had my first panic/seizure (depends who you ask) at church almost 2 months to the day of having arachnoid cysts surgery. I was off the charts and doing great until that day. Since then it has been pure insanity every 6 months or so. I am able to space them out a little more all the time.

I used to call it my 38 seconds of insanity. I now have it down to about 6, but they are very intense seconds. I didn't go to church for about 4 years... I did try many times. I have been on a massive amount of medicine. I am doing better, still work full time, and have made it all the way through church 3 or 4 times as of late.

I do the deep breathing in the count of 4, hold 4, and release 4. If I am still panicing I repeat the process, until the demonds go away. 4 GP's say that I am having seizures, 3 or 4 specialist say they are just panic attacks. They don't hurt other than my body squeezes. It affects, my walk, occassional make me hit the floor, and occassional I let out a sort of scream.

With all that is wrong I am doing pretty well. I am a chronic tinnitus - hyperacausis sufferer, since 1979.

Any suggestions...
Thanks.
By therick  Jul 30, 2009
21
MoodyMuse - The woman I mention in the article was being very well taken care of.
By CSR  Jul 30, 2009
20
You are a licensed marriage and family therapist and you did nothing???? I do not mean you needed to reveal yourself as a counselor, but certainly you could have offered some type of assistance. Fifteen minutes suffering with a panic attack must have felt like a fifteen hours for that poor woman!
In situations like this, when I see someone suffering, I am compelled to step forward. Sometimes all that is needed is a kind word, that human connection, to lessen the fear or to slow (even stop) the escalation.
By MoodyMuse  Jul 30, 2009

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