Frequently
Asked Questions |
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ANSWERS
What is a Member Group?
A Member Group is a personal Support Group created by a member. Any member can start one. You can create a Member
Group based on your own interests. For instance, about Parents of Autistic Children in California. You can also choose
to join as many other public Member Groups as you like.
How do I start a Member Group?
To start a new Member Group, click on Groups, then select Create a Group. Choose a name and focus for your group,
then get ready to explore!
How do I join a group?
You can view, explore, and join any public groups. Private groups are unlisted, and can't be viewed.
How do I create a discussion topic?
From the group homepage, select Create a Topic.
How do I add a reply to a discussion?
Click on the title of the discussion you wish to reply to, and select Add Reply.
Can I remove a discussion topic?
Discussion posts can only be removed by Member Group Founders and Member Group Admins. If a discussion topic is abusive, or needs to be removed for another
important reason, please contact the Member Group Founder or Admin.
Can I remove a discussion reply?
Founders can remove a discussion reply by clicking Delete next to the reply.
How do I change the settings of a group?
From your Member Group home page, select Edit Group, on the right side.
How do I promote a member of my group?
As a founder or an admin member go to your group homepage, and click on Members on the upper right, or click on View
All 3, above the images of your group members. Select Promote underneath the picture of the member.
What can Admin Members do?
Admin Members are recognized by the Admin badge on their member photo. Admin Members have all the abilities of a
regular group member, and can also add News, issue invitations, remove group members, and delete content.
How do I remove / ban a member of my group?
Go to your group homepage, and click on either Members in the upper right, or click on View All 3, above the picture
of your group members. Select Ban underneath the picture of the member. DS members do not receive any kind of
automated message that they are banned from a Member Group.
How do I invite members to a group?
Select Invite a friend on the rights side of the screen. If you do not see Invite a Friend, you may not have
invitation privileges, and may wish to ask the group admin member or founder.
How do I send a message to all group members?
From your group homepage, select Send Group Message, on the right.
How do I edit my membership in a group?
To edit your membership, Click Edit Membership, on the right side of the Member Group.
How do I view Group Hugs?
As a founder, select Edit Group, and under the tab Content Display Settings, choose Display, and adjust the number of
hugs that will be shown.
How do I send a Group Hug?
Click Hugbook on the upper right. If you don't see Hugbook, make sure your group is set to view group hugs. If there
are already Group Hugs showing on the groups homepage, you may also select Read Group Hugbook.
How do I delete a Group Hug?
For group founders only: if the hug you wish to remove is visible on your home page, click delete. If it is not
visible, open your hugbook by clicking on either Hugbook, or Read Group Hugbook. Then find the hug you wish to remove,
and click delete.
How do I add Group News?
As a group founder or admin member, click View All next in the News section.
Can I remove a News comment?
Founders and admin members can remove a news comment by opening the news item, and selecting Delete next to the
comment.
How do I add a Comment to Group News?
Select View All, above the News section. Then choose Add Your Comment below the news. You may also select Comments,
and then Add a Comment.
How do I transfer a Member Group foundership to another member?
As a founder, select Edit Group, and under the tab Main Group Settings, go to Group Founder. After you have entered a
new founder member name, click the Save Settings button at the bottom of the page.
Once you have transferred your foundership to another member, you will become an admin, and will no longer be able to
edit group settings as a founder.
How do I leave a Member Group?
Click Edit Membership on the right side of the group you wish to leave. Then click Leave This Group.
What happens when I leave a Member Group?
No matter what kind of Member Group you leave, you will still be a full member of DailyStrength. If you leave a
private group, you will no longer have access to view or participate in the group, and must be invited if you wish to
rejoin. If you leave a public group, you may choose to rejoin at anytime.
How do I add an image or logo to my group?
As a founder, select Edit Group, then click on the tab Logo, theme and Colors. Click on Browse, to the right of the
Group Logo or Graphic box. Now browse through your files, and choose an image. Then select the Save Settings
button.
How do I change the color of my Member Group?
As a founder, select Edit Group, then click on the tab Logo, theme and Colors.
How do I change the name of my group?
As a founder, select Edit Group, and under the tab Main Group Settings, go to Group Name. After you have entered a new
name, click the Save Settings button at the bottom of the page.
How do I change the description of my group?
As a founder, select Edit Group, and under the tab Main Group Settings, go to Group Description. After you have
entered a new or edited description, click the Save Settings button at the bottom of the page.
Are there private Member Groups?
We're starting out with public Member Groups, however we expect to add private at a future date. Private groups will
only be visible to the founder and invited members.
How do I add my own links in my group?
Group founders can add links by selecting Edit Group. In the Main Group Settings tab, see the External Links section.
When you have added or changed your links, click on the Save Settings button.
Are there any limits to what types of links I can add?
We ask members to refrain from adding links to websites that they are personally, commercially involved with in any
way. This includes links to sites that ask for donations.
Can I start a Member Group to gather donations for my cause?
We ask that members refrain from asking or in any way directing members to sites or opportunities to donate money. To
learn more, please visit our Rules of the
Road.
What is my group's Primary Community?
Every Group has a Primary Community associated with it, so that your group is listed in the appropriate Support Group
directory. Also, we are able to keep DailyStrength free for all members by hosting advertisements. By choosing a
Primary Community, you are helping to choose what kind of targeted advertisements may appear on your group pages.
Do I have to be a member of a community to choose it as my primary
community?
No. Choose the community that most closely relates to your Member Group.
How do I change the display of discussions and hugs in my group?
As a founder, select Edit Group, and under the tab Content Display Settings, adjust the number of discussions and
hugs, and whether to display them..
How do I delete a group?
Are you sure you want to delete your group? If you're having problems with your group, or with a member, please let us
know, and we'll be happy to assist you.
To delete a group, select Edit Group, and under the tab Main Group Settings, go to Group Description. After you have
entered a new or edited description, click the Save Settings button at the bottom of the page.
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