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DailyStrength Help: Chat

Frequently
Asked Questions

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CHAT FAQ

What is DailyStrength Chat?
How do I sign off of Chat?
How do I hide the Chat bar completely?
Why don't I see the Chat bar at the bottom of my Web Browser?
Why don't I see the Chat Now! buttons?
How do I start a Chat with another DailyStrength member?
Can I chat with more than one person at a time?
Argh! I only want to chat with my friends! What can I do?
Can I choose to not receive any Chats all?
How do I block someone on Chat?
How do I report abuse that happens in a Chat?
How do I add Smileys?
What is the difference between my Profile Mood / Status Message and my Chat Status?
Are my chats private?
What are the compatible Web Browsers?
Is DailyStrength Chat the same as Meebo?
Who do I contact for support?


ANSWERS

What is DailyStrength Chat?
DailyStrength Chat is a simple and easy way to have real-time conversations with other online members of DailyStrength. All chats are private - meaning, only you and the person you're talking to have access to the messages. Once you are signed in to the site, you'll see a Chat bar at the bottom of your Web Browser window. Like other Instant Messaging programs, the Chat bar allows you to view which of your DailyStrength friends' are online, set your own Chat status, Chat with one or more members, and easily share DailyStrength pages through Facebook, Twitter, Email, and DailyStrength Chat.

How do I sign off of Chat?
Click the Friends tab in the Chat bar to open your friends list. Then, at the top, click on your Chat status next to your user name and choose 'sign off chat'. This will a) prohibit others from chatting with you, and b) show you as offline. It will NOT sign you out of DailyStrength - you can still post messages, etc.

How do I hide the Chat bar completely?
To hide the Chat bar completely, visit your My Account page and under the "Chat" section, select, "No One - Entirely remove the DS/Meebo Chat bar from my browser." This will hide the Chat bar completely until you turn it back on via this page.

Why don't I see the Chat bar at the bottom of my Web Browser?
To chat on DailyStrength, you need to sign into your account and then the Chat Bar will appear. Please make sure that you're using a compatible browser, and a DS account. If you don't have an account, sign up for one now.

Why don't I see the Chat Now! buttons?
Chat Now! buttons are displayed next to members that are online and ready to Chat. If you are having difficulty viewing the Chat Now! button you can try to quit and then restart your browser.

How do I start a Chat with another DailyStrength member?
Once you are signed into your DailyStrength account, there four easy ways to start a new Chat:
1. You can start a Chat with a DailyStrength friend right from the Chat Bar by clicking on the friend's name in the Friends list.
2. Go to a member's profile page. If the member is online and ready to Chat, you'll see an orange 'Chat Now!' button next to their name. Click the Chat Now button to start a chat.
3. Go to the People page (click the People button under the DailyStrength name at the top of any page). Member's who are online and ready to Chat will have the 'Chat Now!' button next to their name. Click the Chat Now button to start a chat.
4. In discussion boards, place your cursor over a member's avatar to show the member info popup. If the member is online and ready to Chat, you'll see an orange 'Chat Now!' button next to their name. Click the Chat Now button to start a chat.
By far the best way to find people to Chat with is by making new friends on DailyStrength so you can see when they are online.

Can I chat with more than one person at a time?
Check you out, Ms Popular! Yes, you can! While chatting with one friend, just simply go to your Friends tab in the Chat Bar, double click your friend's username and a new chat window will appear on the Chat Bar. Also, while you are Chatting with one friends you may get a new chat message from a different friend - in this case a new chat window will also appear on the Chat Bar next to your existing chats.

Argh! I only want to chat with my friends! What can I do?
Go to My Account and select the "FRIENDS ONLY" chat option. This will hide your Chat status (and Chat Now button) from everyone except your friends.

Can I choose to not receive any Chats all?
Yes, just sign off of chat. To do this, go to the Chat bar and click on the Friends tab. Next to your username will be a chat status (it usually says "Available"); set it to 'offline'.

How do I block someone on Chat?
To block a friend from Chatting with you, do this:
1. Make sure you are logged into your Dailystrength account and click SIGN ON in the Chat Bar if you're not already available to chat.
2. Click on the Friends tab.
3. Click on the icon (picture) next to the person's name that you want to block and select "block".
The person you have blocked will now see you as offline and you will not receive their messages. You can unblock by following same instructions above.

How do I report abuse that happens in a Chat?
To report someone for abusive or inappropriate chat behavior, do this:
1. Make sure you are logged into your Dailystrength account and click SIGN ON in the Chat Bar if you're not already available to chat.
2. Click on the Friends tab.
3. Click on the icon (picture) next to the person's name that you want to report and select "Report".
We will automatically receive a report of the event. You do not need to send us an additional note. You may also want to block that person.

How do I add Smileys?
Express yourself with cool emoticons. Just type the usual characters to make a smiley. For example, just type :-) and the Chat system will change it to a graphic smiley.

What is the difference between my Profile Mood / Status Message and my Chat Status?
Your Chat Status (availiable, away, busy, sign off chat) is only for Chat and does not affect your DailyStrength mood (the I'm Feeling smilies). You can set your Chat Status (click next to your member name in the Friends tab of the Chat bar) to let friends know if you are available to Chat or not or to sign off of Chat completely. The Status Message, however, is the same for Chat and your DailyStrength profile. You can change your Status Message on either the Chat Bar or elsewhere on DailyStrength.

Are my chats private?
Your chats are a private conversation between you and the person you are chatting with. We do not display your chat transcripts on the site. Nevertheless, you should ALWAYS use caution when exchanging personal or sensitive information.

What are the compatible Web Browsers?
Dailystrength Chat should display and function properly with all browsers. Recently Meebo has seen some issues with Internet Explorer 8. You'll have to make sure and click the Compatibility View button in the Chat bar in order for the IM bar to display correctly.

Is DailyStrength Chat the same as Meebo?
DailyStrength Chat is powered by Meebo and is part of the growing Meebo Community IM network. For more information, click here.

Who do I contact for support?
If you are having an issue with only the chat bar, please contact Meebo. For all other issues, please use our feedback form.

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